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May 2022 by Chris Kyle
Every interaction i have ever had with this company has been frustrating and unhelpful. I try very hard to avoid having to deal with them and when i do i expect to pay an absolute premium for sub par customer service
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October 2021 by Jesse Stolzenfels
After days of waiting and getting the run around this place tried to raise the price they set in an email. They were VERY disrespectful and not helpful in the least bit! They refused to take cash as a payment and even went as far as to make feminist comments to my girlfriend. I will never recommend this place to anyone.
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February 2021 by Richard Taft
Very clean and friendly, fast sales and delivery. Chad and his team are very helpful.
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September 2020 by charles morrow
Waiting patiently for parts, I had called several times to see if they have arrived. After 10 working days I called again they told me not here yet. I ask if they could track my shipment, after 15 min on hold they came back to phone said that my part was here must of came in day before..That was a 200.00 part I've ordered frm them before but never again
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September 2020 by Beverly Osborne
Great service. Know what their talking about, no pressure for sale.
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October 2019 by David Sines
Parcs had exactly what I needed. Mike is a great salesman!
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October 2019 by Mark Carder
Great service and parts department.
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August 2019 by John Bolyard
I hope to get my side by side maintenance but they move to Morgantown they should be able to pick it up in bruceton some of us don't have a traylor to get it down to Morgantown.
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June 2019 by Mongo's Garage
I love my Kubota!
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May 2019 by Chris Sapp
The General manager is terrible. He cost himself the sell of a tractor. Parts department was excellent.
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April 2019 by John Bragg
Great service and parts staff!
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March 2019 by Jason D
I would rate them 2.5 stars if it was available. The sales process was great on my Kubota. After that it went downhill. It took over a month to get an in stock tractor and then when it showed up it was not prepped properly (in fairness it was assembled at the main store and this store never saw it but it should have NEVER went to a customer the way I received it), loose bolts, radiator hose leaking, water pump hose leaking, hood gasket loose and things generally thrown together. I fixed most my self but the water pump hose leaking was also due to a bad bolt on the pump. Their delivery truck was also conveniently broken for over a month so I had to rent a trailer to drop it off and pick it up at my own cost. Once I got it there I thought their service was pretty good minus them not filling the radiator bottle back to normal after a leak. They at least fixed the main issue.
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November 2018 by Chris George
Best place to buy a Kubota tractor. They have the best prices and the best service.
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November 2018 by Paula Kelly
I have purchased 2 Kubota tractors from Parcs in Bruceton Mills, Wv. The staff is very professional and treats their customers with respect. They take their time answering any questions I have. The Delivery of ordered parts just takes a day or two. I would recommend this business to everyone.
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October 2018 by DeVonna Maust
Love my new Kubota. Second one I have from them. Got to have one for me and one for my husband