WesBanco Bank, founded in 1870, is a multi-state financial services company with a strong community bank focus. They operate branches in eight states and offer various services, including banking, trust, insurance, and brokerage. Many customers appreciate the friendly and sociable staff, especially in helping them with account openings. One reviewer highlighted the exceptional service provided by a staff member who listened and resolved issues effectively. However, some customers have expressed frustration with certain branches, citing a lack of care and mistakes made by staff members. Overall, while WesBanco Bank has dedicated employees who prioritize customer service, experiences may vary between branches, highlighting the need for consistent support across the organization.
This bank helped me open my first account for my daughter. the staff were nice and sociable.This bank helped me open my first account for my daughter. the staff were nice and sociable.
August 2023
Excellent customer service. Always greeted with a genuine smile and helped promptly.
March 2023
Excellent customer service. Always greeted with a genuine smile and helped promptly.
