JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, their Bridgeport, WV location offers a wide selection of products to fit every lifestyle and budget. Customers can shop exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie for comfort, style, and everyday value. While the store's selection and sales are praised, some customers have expressed frustration with the availability of certain items in-store versus online, as well as the shipping policies. The air conditioning and changing room issues have also been noted as inconveniences. However, the customer service, particularly at the pickup counter, has been highly commended. The store's salon is recognized for its talented and experienced stylists, though the bathroom facilities are in need of renovation. Overall, JCPenney provides a diverse range of products and a generally positive shopping experience, with room for improvement in certain areas.
Nice selection. Prices a bit high and women's dressing room was very hot though.
July 2024
Sarah the hair stylist does a fantastic job cutting my hair
July 2024
Got a little confused with the new layout but I'm diggin it. Sales aren't as good as they used to be. I'm still a loyal customer. Quality items sold here.
