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January 2023 by Flora Jane Bott
FED EX will not deliver to my house if I'm not home because several years ago a new driver left a big heavy box at my house by the side of the road and a neighbor stole it.
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September 2022 by F. Jane Bott
FED EX will not deliver to my house if I'm not home because several years ago a new driver left a big heavy box at my house by the side of the road and a neighbor stole it.
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October 2020 by Steve Meadows
Hard to figure out where to go but their very helpful.
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September 2020 by Kass Broadwater
So fast and so helpful!!
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June 2020 by Ask Me
Flat out refused to deliver my packageKept posting on truck for delivery but by the end of the day they mark it "delivery exception" after I waited all day. Took my package so far 9 days to be delivered and still has not been.. And it was shipped from Morton I'll. Going to West Virginia.I'm contacting the company that shipped this item and asking for a complete refund and let FedEx explain to the shipper why they refused to deliver this item I was supposed to have this item on the 7th of May and it's now the 11th of May and it's marked once again "No attempt made to deliver."
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May 2020 by Leonard Oleson
Flat out refused to deliver my package
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December 2019 by Sheila Alvarez
They don't even deserve that one star. Nothing but problem after problem with these lazy employees. I see, by reading reviews, it's not just me having the same issues. The worse one, the drivers lying saying they left the package at a specific time and location i.e. front porch. An grade schooler could run this place better. Get your act together and give a the care and concern customers pay for and deserve. HORRIBLE
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December 2019 by Kassie Huffman
So fast and so helpful!!
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December 2019 by David Watson
This is definitely the worst run Fedex in United States. Waited 4 days past promised date for very important package. First they said nobody was home and driver couldn’t deliver. This was a bold face lie. Then I was told it was last scanned at Bridgeport and it hadn’t been scanned since and it was lost four days later it finally showed. FedEx management should be ashamed for allowing the negligence to go on. FedEx cannot be trusted
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November 2019 by Rachel Stump
I was supposed to receive my much-needed wheelchair today. Did it arrive? Why no. No, it did not arrive today even though it has been out for delivery on the truck since 6:17 am this morning. Now the tracking number shows “no current status update available”. I called the 800 number and was asked to give the driver until 8pm. “Perhaps” , says the rep “Traffic is congested and the driver is stuck in traffic.” I point out I live in rural WV. Traffic congestion in our area really isn’t an issue. 8pm passed. No delivery. Called FedEx again at 9:50pm. I have been asked to give the driver until midnight even though the delivery status is in limbo. Seriously? Do they honestly think my package will be delivered by midnight? No. No, they don’t. I’m surprised they didn’t blame it on the weather. It was sunny and 45 degrees out today. Who are they kidding? This is how NOT to run a business. Not sure what’s going on with management at this location but something needs to change. Extremely frustrating. I contacted the vendor for a refund and contacted FedEx to refuse delivery for a package that hasn’t been delivered. How disheartening.
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October 2019 by Jules C
FedEx freight is terrible. A rude agent called to schedule a delivery, but wouldn’t give me the time range and said it would be in an email. Weird, but okay. I agreed to meet them and get a 2,000 dollar piece of workout equipment. Well, the driver could figure out how to make a call , but not how to leave a message on my cell phone. If he could have left a message, then I would have been home to get this. The email they sent with a time range was a disaster and unable to read it. It was written with big and little letters ran together like copy cut paste had an issue and created a ransom note. Ugh!
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September 2019 by Maker Construction Corp
Was able to get in and out fast!
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April 2019 by Solar Heavy
Important business package loaded onto truck 3 times, and never attempted delivery until I called corporate. You've got better odds of finding big foot before you find any IQ here.
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March 2019 by Nicole Hopkins
I would give fedex and this location zero starts if I could. Package wasn’t even attempted delivery today due to “weather”. There is no weather problems and when I called them they weren’t even opened. I call fedex corporate and they could not do anything for me. If I could get my package another way I would. I would never use thme if I didn’t have to. I have had plenty of packages delivered and yesterday and today they could not deliver due to “weather.” Corporate said all they could due was file a complaint. Pathetic.
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February 2019 by Jason and Dawn Maker
Was able to get in and out fast!