“Signing into the app was the only frustrating part of the move. It was very buggy and never seemed to work the same way twice. Sometimes it wanted a password. Other times it wanted two-factor authenitcaion. Sometimes it want to send the 2FA to my phone, other times to my email. Besides that, making our reservation was easy, changing our reservation was easy, check-in at the store was easy, our move was super easy, late-night unattended drop-off was super easy. I hope we don't move for another 20 years, but if we do, I would choose U-Haul.”
“Signing into the app was the only frustrating part of the move. It was very buggy and never seemed to work the same way twice. Sometimes it wanted a password. Other times it wanted two-factor authenitcaion. Sometimes it want to send the 2FA to my phone, other times to my email. Besides that, making our reservation was easy, changing our reservation was easy, check-in at the store was easy, our move was super easy, late-night unattended drop-off was super easy. I hope we don't move for another 20 years, but if we do, I would choose U-Haul.”