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July 2024 by Abby 7397
Went to this store yesterday and was highly disappointed. it had a smell; then after going through self checkout, as i was bagging my items and putting them back in the cart, the screen kept going hey-wire, and needing assistance. i’m assuming it thought i was stealing when all i was doing was bagging my items. then i get to my car and im putting my groceries in my car, and my sister is quick to realize that an egg is broke. so we open the Carton and 8 of the eggs were broken. 2 of the eggs didn’t even have a top! looked like a mini bowl with the yolk inside. so i had to throw them away and go back to get a new carton of eggs, but i didn’t make the mistake of not looking again. we looked through the cartons and found at least 2 more with broken eggs. i will say, the woman at self checkout was very sweet to help us so much since it wanted to keep accusing me of stealing! overall, i think this store has some issues that need to be modernized.
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July 2024 by teresa sopher
Was able to get in and out surprisingly quick for a Sunday at noon.
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June 2024 by Matthew (Road Warrior)
Always enjoy the selection they have there. And thank goodness for the Krogers discount card. Just really enjoy shopping there.
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June 2024 by Brenda Hendricks
Very good produce
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May 2024 by Dakota Wiseman
Like most people anymore I mainly do pickups, but the people that bring us the items has always been friendly and the items they pick out with fruits and vegetables are always good quality.
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May 2024 by Melissa Fox
This store is so clean and friendly employees and there is this 1 worker who is in the self checkout every time I go in and his Name is Jackie and he is so professional and very friendly and is very helpful and I'd give a 10 star just for him if I could. He deserves to recognized for sure.
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May 2024 by Robert
Main place to grocery shop, very friendly employees
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May 2024 by Bobby Gunder
Awesome Store!
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April 2024 by Daniel Burse
The exterior of the store and parking lot was very clean with plenty of parking spaces available. I was greeted warmly as soon as I entered the store. The store was very clean and I was able to easily find the items I was looking for. The prices of my items purchased were very reasonable.
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April 2024 by Gabs
They have good sales I just hate the self check outs so much every time you scan an item it will call for assistance and it will also "say make sure all items are in the bagging area". I just hate krogers
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March 2024 by Jeremy Bradley
This is so disgusting, here I am 2nd time this week on Wed at 2:35pm coming to utilize the service desk now at the Harper rd location and its CLoSEd for the day. I Just spoke to the MGR here. He said not enough employees, no one wants to work it because they only make 11$ an hour and no one wants to be yelled at all day. This is now twice I’ve left a review at each location. Again several employees all around and several out front smoking. But no one can help me at service desk. Krogers DO BETTER. Your losing customers!!!!
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March 2024 by terri boyko
Nice place for quick pickup of small cake & flowers for Valentinrs Day.
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March 2024 by Rick & Megan Drapeau
Do better kroger .. talk about making people feel like they stepped in "different" part of town you can tell corporate office does not like that store
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March 2024 by amy mcmellon
Love Kroger on harper road. Staffing exceptional and always friendly and helpful. All I know is Walmart in Macarthur you lost out 9n d9me great employees.
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March 2024 by TRULY BLESSED EVERY DAY
The store "manager " is NOT capable of managing anything. After being DOUBLE charged for my 76 dollar purchase. I returned to the store no less than 3 times to finally contact the person that I was told would be able to handle the cittuation. Upon arrival I was able to speak to one of if not THE most incompetent person I have ever incountered. Having my bank statement AND purchase receipt in hand. I attempted to explan the cittuation. And ask that my account be credited the over charge. To which I recieved a reply nothing short of accusatory. To be completely honest. I have never. Nor do I believe that someone as incompetent and quite frankly stupid should be in charge of others. It isn't good policy to habe someone so negligent in charge of a intire Business. I am aware the job can not consist of much. Because he certainly doesn't have the ability to do much. AFTER CONTACTING the with this being said. As Of this time I have COP informed that I am to wait yet another week before I am to be exspecting the refund that i am due. With out so much as a explanation as to why my money has been tired up for.over two weeks. Apparently the store is broker than they seem to be. With this type of.leadership it.isnt surprising.
It is bad enough to have to pay these outrageous prices. But to then be double charged for a purchase . And forced to wait over 2 weeks for a refund is unacceptable.
I have finally been able.to contact someone that SEEMS to be able to speak English enough to process the claim. It is not.about to money as much as the fact that some people that looks as goofy and proves themselfs as incompetent as the "manager"of this place has prove to be needs to be reevaluated. Any place that the public depends on for their food should at least have someone in charge that isnt a compleat incompatant jackass with what can only be described as a napolian complex. Although he appears to stand close to 6 foot. Huuum
perhaps its not.his height he has a complex about after all. Its a shame when someone like him thinks he has reach some monumental feat by managing a krogers. GET IT.TOGETHER KROGERS!
able to start a process that SHOUPD
