Honda John Howerton in Beckley, WV, is known for providing excellent and friendly service to its customers. Visitors often praise the dealership for its quick and helpful staff, especially mentioning staff members who go above and beyond to assist, such as Daniel and Johnny. Customers have experienced fast repairs and service, including tire fixes and brake checks, often feeling like VIPs during their visits. The staff is friendly and knowledgeable, making the process of buying or servicing a vehicle smooth and straightforward. Many customers appreciate the dealership's effort to meet their needs, whether through walk-in appointments or special requests. The dealership offers a wide selection of new and pre-owned Honda vehicles, making it easy for customers to find their ideal car. Although some mention a lack of signs for directions, overall, the experience is positive. The dealership’s goal of fulfilling automotive dreams is evident in their attentive service, helpful staff, and dedication to customer satisfaction. Honda John Howerton welcomes those in Beckley and nearby areas to enjoy a friendly, reliable, and memorable Honda shopping and service experience.
They have taken very good care of us both times in the past of the two Acuras we have bought! We love the way they do business! Very professional!
June 2025
Excellent service, highly competent service mechanics!! Went beyond what was expected to help me after breaking down on the WVA turnpike!!
May 2025
It isn't my hometown dealership, but worked with me on getting a walk in service appointment. Fast and friendly service. Only complaint is lack of signs to direct customers to service/parking etc.