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December 2023 by bdogsep
Went here for brakes and rotors I was first charged more than what was originally talked about and I had to go back no joke 6 times due to them not doing there job right as my car was worse than before when they did finally fix it I had to get brand new brakes and rotors 2 months later terrible place to go do not recommend to anyone!
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December 2023 by Marissa Miccio
Dakota is especially helpful and knowledgeable. Fast and reliable service. Highly recommend.
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November 2023 by Tiffany Acord
Very Dangerous ExperienceMy car started to make a very loud humming noise, so I called and made an appointment. I was there for two hours, before they said that all my wheelbearings were in good shape, that the problem was my brakes and roters were worn-out. I paid $700+ to have them replaced, but as soon as I pulled out on the road I could still hear the humming noise, but now it was making a new noise, a terrible metal to metal thumping noise. I called, they said that they were ready to close to bring it back the next day. Well I couldn't make it back in for three days, because I had to work. They took it for a test drive and flat out said that I was lying about the noise, that they couldn't hear it. I got mad and left. I pulled into the next garage that I came to and asked if they could look at it. Literally within three minutes, while standing in the parking lot, the mechanic looked down and pointed out that the caliber bolts were missing. While he was putting the bolts in he said that I was very lucky that it hadn't caused me to wreck. After they had a chance to look it over, they said that the actual problem was both back wheelbearings needed to be replaced. That was another $700+ but finally my car is fixed.The so called "mechanic" at Goodyear denied that he did anything wrong. I called his manager several times and and left several messages, but I have yet to hear from anyone.
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October 2023 by Satish R D
I was in the middle of the long drive. I noticed something unusual with the tire and drove to this place. I am very happy with my decision. Very helpful and welcoming team. They have fixed my flat tire in less than 15 minutes. I did not lose much travel time. Highly recommend this place.
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September 2023 by Mark Vickers
Staff greeted you with smiles very informative about the needs of your vehicle prices very reasonable. They took your vehicle promptly. Very nice waiting area. Very clean. I highly recommend this location for all of your service needs for your vehicle.
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September 2023 by Rochelle W
Fantastic employees, super friendly, got us back on the road quickly, turned our moods around and helped us get home safe 12/10
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August 2023 by Tori N
This place is amazing! We were on a road trip, unexpectedly hit a nail and got a slow leak in our tire. They got us in right away, found the leak, and replaced the tire in under 20 mins having us back on the road! Incredible customer service. Will 100% recommend to anyone needing services in Beckley.
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August 2023 by Pandora Thing
Go here for an alignment. They'll get you in fast, not usually overbooked, and definitely not overpriced. They have good knowledgeable, professional, staff. Friendly too!
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August 2023 by Jay Douglas
I was able to get my car Inspected in an out fast. Thank you very much for your convenient service.
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July 2023 by Rick H.
Brought my truck in needing an oil/filter change about 1K miles ago. Store had 3 out of 4 stall empty; two clerks in front office, both reading magazines, not industry related, and didn't seem to want to be bothered with a customer.Asked if they could do an oil/filter change, one of them replied, "No, we're booked up till Monday." I'm thinking, Really? You're sitting on your butt reading magazines, 3 of your stalls are empty and you can't do an oil change.Okay, they're not the only shop in town, but one I'll never trade at.
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June 2023 by Jeremiah Schofield
The best automotive shop in town hands down. A great staff. Brandon and Christy amazing and the mechanics are the BEST. I recommend to everyone I know. I would give more stars if possible.
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June 2023 by Jeff Lippert
I was about 40 miles away in a very rural area on Memorial Day Weekend. I got a flat late Saturday afternoon and everything within 30 miles of me was closed. I knew nothing would be open on Sunday or the holiday on Monday. I put my donut on and called around, finally finding this Goodyear in Beckley that was open until 6:00. I called and Kris answered and said that if I could get there before 5:30 they'd try to repair my flat tire. I arrived at 5:00 and they showed me that large gash in the sidewall of my tire that could definitely not be repaired and unfortunately they didn't have my tire size! Kris called around to other tire stores to try and find a place that was open on the holiday weekend and had my tire size. Kris found one at Sam's Club and I went there to get a new tire put on. As I was leaving one of the techs said, "If they can't put it on for you tonight, just buy the tire and bring it back here before 6:00 when we close." Once at Sam's Club there was only one tech working and he said there was no way he could put it on today. I wheeled the tire over to the checkout and bought it and then rolled it out to my car and called Kris and said I was coming back with the tire. I arrived and they put my new tire on within 20 minutes and I was on my way. I'd like to personally thank Kris, Billy, JC and Jason for going the extra mile in a time of desperation for me and my family. They were solution-oriented and extremely patient and pleasant to work with. I would highly recommend them and the Goodyear shop in Beckley because they work there.
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May 2023 by Andrew
My Ford Expedition had problems with swerving. In the course of three days, the technicians, front desk, and management show excellent service by getting me in, taking the time to fix the problem, and made my daughter and I feel welcomed. I recommend anyone to these professionals, a term I rarely use. They have earn it.
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May 2023 by Brian H.
i had a minor issue pop up while traveling (albeit a fire hazard!), and I stopped by the Goodyear in Skelton just before closing time and they quickly and professionally took care of my car and got me back on the road. thanks! great attitude and very helpful.
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April 2023 by Heather H.
Decent tire shop but like everything else the tires aren't cheap..but it is Goodyear brand so that can be expected. Very friendly customer service and they looked to make sure tires fit first. Gave us ample time and pressure to buy. Also several ways of financing your tires and discounts.
