-
July 2024 by william tigert
Good full service bank
-
June 2023 by Kay Bowles
I opened up a checking account with this bank almost a month ago the woman that waited on me said my check and card will take 3 weeks to get here I called them this Friday and the woman told me my checks and card was never ordered she told me I should get both of the in 7 to 10 day's so now it's another waiting game and they better hope I get them in 7 to 10 day's or I will be drawing my money out and going someplace else
-
January 2023 by Kristy Miller
Overall very satisfied with this bank ,I have banked with them 12 plus years. I do not like their hours. I usually work until 4 pm and can never get to bank in time. Most America's workers are 9-5. I think they should at least stay open until 5 pm.
-
September 2022 by TheDeathMetal Enthusiast
Trash bank always declining my card!!Don’t recommend
-
May 2022 by The True Pogo
Trash bank always declining my card!!Don’t recommend
-
April 2022 by Tyleek Fowler
This bank is good some what
-
July 2017 by Mae Roles
Never had a problem, have always had pleasant experiences there.
-
July 2017 by Barbara Reed
Tellers are very informed about matters
-
July 2016 by Kayleigh Armentrout
I have always been pleased with this bank until I got my debit card stolen. After I reported the incident they were very helpful in the Beckley branch until for some reason they passed my case onto a lady named Stacy Wilcox out of the Cross Lanes branch. She was highly unprofessional. I called her everyday for 3 weeks and never got an answer from her, a call back from her, and she even hung up on me after I told her my name. So not only did I not get reimbursed $693.00 but I have no clue what is going with my case because I cannot get an answer from her. IM HIGHLY UPSET AND DISAPPOINTED!
-
July 2016 by Penny A
I'm a waitress, which means I always have ones. These girls helped me deposit over 1000 in one's and didn't complain (as other locations have), but laughed and joked the whole time. I am very thankful for the cashiers and all they do!
-
November 2014 by shelby moran
I've had problems with my banking account, However, these people are the very best to help you with whatever you need , anything to do with banking, I've always used this bank, and could not be happier with the wonderful employees, who are so nice and helpful.
-
July 2014 by Liberal Prepper
Ive been banking here since april of 1999 when it used to be "Bank of Ralleigh"...
-
October 2012 by mtn ear
outside of the obvious "bankers hours", this is by far the best bank ive ever used out of 8 different banks in 5 different states. i even pass their sister banks to get to this one. but thats due to an exgirlfriend. better hours would have netted 5 stars
-
March 2012 by Brandon Shock
outside of the obvious "bankers hours", this is by far the best bank ive ever used out of 8 different banks in 5 different states. i even pass their sister banks to get to this one. but thats due to an exgirlfriend. better hours would have netted 5 stars
