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July 2024 by Mariana Lanata
We have two bernese mountain dogs- who are double coated and have TONS of hair. They also are kinda nervous and not fans of grooming. Taylor at petco in barbousville is ABSOLUTELY phenomenal! It is the first time that a groomer actually gets to their undercoat and cleans them well but also actually gets them dry! They have never ever gotten a bath this good! Not only did taylor did a great job- but she also was caring and very loving with my two boys. You can tell she loves dogs and her job! I 100% recommend her, so so so glad we found her!
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June 2024 by Joe luby
Great staff and had what I needed and a happy customer
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June 2024 by Sister Staley
Decent store. Wish the majority of their Betta fish weren’t dead when we took the kids to pick one. Otherwise clean store.
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June 2024 by K X
Lora is an unskilled groomer who lacks care, passion, and customer service skills.
She is either uneducated or just doesn't care. Hard to say!
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May 2024 by Autumn Williamson
Both Taylors went above and beyond with my dog when she was groomed. They were kind and helpful. I was a little late picking my dog up and Taylor in grooming was so understanding and let me know she didn’t mind waiting there with my dog. I live an hour away but will make the trip again for this type of service!
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May 2024 by Don Lemley
Great place to get my dog trimmed. She is deaf and hips kinda hurt her. They are patient and give her rest breaks while trimming her.
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May 2024 by JoJo Chi chi
Love this place
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May 2024 by Amanda Mercer
My husband and I came in and purchased what we thought was buy 3 get 1 free fish... as advertised on the tank we selected from. Once we got to the counter, they didn't ring in that way. Not sure if the girl wrote them down wrong but we got 2x fan tail guppies, and 2x dalmatian mollies. Should have been about 15$... was 25ish. Also didn't have any plakos (what we were really after)...
The girl was super nice that got us the fish and told us when the next shipment would be in. Unfortunately the SOME tanks looked dirty. Some of the fresh-water tanks had an ick outbreak. Thankfully the tank we chose from looked clean (enough). We have a 55gallon high and was looking for schooling fish... selections are skimpy.
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May 2024 by Michelle Payton
This place has gone downhill. Every time I go there, I wait for ten minutes at the register before I go looking for an employee. I never find one, and I found out today that while five or six people were wasting their time standing there waiting to check out, the entire staff was in the office RIGHT NEXT to the registers, paying no attention.
I'll shop at PetSmart from now on.
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April 2024 by medsprincess
I love the coupons & variety of items they have for my pups!
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April 2024 by Grace
Loved the cut and nails they did. She looked like a new pup!
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March 2024 by GrizzledTanker
Great selection, competitive prices, and weekly specials. Staff can seem uninterested at times and not very helpful. The store itself is usually clean and organized, though it can seem understaffed at times, and you have to walk around looking for an employee. I only buy Blue Buffalo products for my miniature pinscher, and I wish they would expand their selection a bit, especially the treats and bone varieties and flavors. The online pay and pick up is easy, quick, and convenient. Overall, it's a good place to shop for your favorite pets. The staff is super friendly and helpful.
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February 2024 by Ronald Glover
No wait time and store was well stocked.
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February 2024 by Clover Feilds
Love this pet store!
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February 2024 by Austin Duesing
I needed food put on repeat delivery. I've been struggling with getting this set up for several months now. I need my litter every month, food every 2 months and 2 pack flea collar every 6 months. They finally added my food but made it to where my litter and flea collars are joined. So I either can only get litter every 6 months or have to get flea collars every 6 months. I almost want to leave petco. This is dumb