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April 2024 by Fred L.
I had brought my Mercedes-Benz to the shop to have my tires checked as the "need air" warning was up on my instrument screen. The attendant noted that my LR as displayed was low and, had checked all of my tires. He then informed me that, the valve stem on the LF had broken and, my sensor was coming out and, without admitting that it was HE who broke the valve, said they would replace it for $100 and, then, informed me that they couldn't do it and told me to take it to the dealer. I went home, put another cap (it was an aftermarket cap with the AMG logo in it, I had spares). With no further warning on the screen and, the new cap, I think the tire is OK for now and, will watch it until I get to Mercedes-Benz the next time I go there. This guy broke the cap and sensor, trying to brush it off and, have me pay for the service and, then, say they can't fix it. So far, it's OK but, I believe thry broke it and didn't take responsibility and, then said they can't fix it. Not a good way to take care of a customer. I'll never go there again.
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March 2024 by earl sims
Excellent Service great Crew
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March 2024 by Charles Perry
Great place to have alignments and brake work done. Fast friendly and pruce was right.
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March 2024 by Benjamin MacArthur
Very friendly people got me in and out quick and did an awesome job with my car!
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March 2024 by Cindie Lee
Matt did a great job getting us in and taken care of quickly. Our tires were out of balance and he took care of us.
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February 2024 by Mitzi Beckett
The Barboursville NTB employees are the best!! Great service!!
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February 2024 by Gina Simmons
Tyler scheduled me right away, great service
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February 2024 by Md Kirwan
Friendly staff and fast service! This is the only place I will bring my vehicles for tires and any repairs!!! Thank you!!
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February 2024 by empress
Went to NTB today to get new tires for my nissan they walked me through every step of the process even with my warranty I have been going to them for over 3 years and never got the feeling of this is to pricey or I'm just being told anything so thanks to all the gentlemen at NTB you have a customer for life
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February 2024 by Tammy Bailey
Super fast and friendly service, definitely will be back . 5 ⭐️’s for sure .
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February 2024 by Nick Landers
Fast and easy
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February 2024 by Tara Landers
These guys are great and friendly!
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February 2024 by Billy Fischer
Great service and staff. Very quick and courteous. We will be back!
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February 2024 by Lillian Wyant
Wonderful experience. Always great every time I go. Wouldn’t go anywhere else!!!
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December 2023 by Ronald Davis
Great customer service. Caught a bolt in my tire and they plugged the tire free of charge. Also had me back on the road within an hour. I know where I’ll be buying my next set of tires. Thanks guys.
