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December 2023 by Kristy Garrido
Called and spoke to sales associate, who ensures me that she will put back a pair of shoes for Christmas for my daughter, I called 2 times to make sure things were ok, drove straight to location and they someone sold them!! TERRIBLE CUSTOMER SERVICE!!
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June 2023 by Shawn F.
I visited two different malls in 2 different states yesterday & both had Journeys locations. One of my brothers works for a shoe company that has gotten quite big quite fast of late & he helped this store's locations across the country plan & put together their display. It was nice to see his work manifest up close.They're a fun store with a wide range of casual shoes & accessories. I wasn't in the market for anything yesterday, but I did see a couple of designs I liked.
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August 2022 by Angela Wallace
Came in today and two girls working completely ignored me ask for four different shoes I was gonna buy until one was giving me nasty looks and heard them both talking really bad about me in the back so I got up and left. Journeys need to watch who they hire it seems like they like having bad attitudes working for them it really reflects on them and not good for a business. Will never shop there again and not the first time I have had this experience.
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July 2022 by C Smith
Anna was so friendly and helpful, by far the best experience I had at the mall shopping for shoes! Awesome job & Thank you!
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April 2021 by RickandKathie Gue
A huge thank you to Jordan at Journeys! I received outstanding customer service today and when I called the store yesterday, I noticed her excellent communication skills. She is most helpful and friendly. Jordan oozes with personality. Thank you, Jordan and God bless. Seek God first! Matthew 6:33. Kathie Gue
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November 2019 by Bonnie Smith
Great deals on Van's and Converse. The staff is always remarkable
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August 2019 by chad sparks
Great people, very helpful
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July 2019 by dewjantim
Doc Martins available here.
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February 2019 by Ralph Humphreys
Great experience they didn't have what I wanted so they got it ordered for me instead of telling me just to get online customer service was fantastic
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December 2018 by Bill Kinsey
Very helpful staff, plus carry some colors of Chuck's and vans you can't find anywhere else
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May 2016 by Haden Ramsey
Great place to buy shoes but every single time I've shopped here at least half of the employees seem high. Consider other shops where the staff doesn't come to work high.
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November 2015 by Colin Varney
Awesome shoe store for upcoming trends and footwear!