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December 2023 by Russell Gothan
Day 1 oil change and new tires but took 8 hours. Had to reschedule alignment for a week later. Day 2 brought vehicle back in at scheduled appointment time 830am for the alignment and never got done. Very disappointed in this place and cost is higher than normal. Definitely will not be returning.
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November 2023 by Tate Tooley
Had bought tires from another establishment but there was an issue with a lug nut on one wheel. Said establishment wouldn’t/couldn’t fix it so they only installed 3 of 4 and sent me on my way. Express was recommended to me so I went to see them. Even though I had not bought the tires from them, they gladly fit me into their already crammed schedule, gave me a ride all the way across town, and got everything done on my car that I needed, all in the same day. Friendly people and good service. I would recommend them.
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November 2023 by cindy haskin
Never have to leave your vehicle to get an oil change! Reasonable prices (compared to southern California). Friendly staff.
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October 2023 by Randy Hicks
Service personnel was great but the price will exclude me from ever coming back. I was charged $90 for a fuel filter that I can get anywhere for $20 or less. The oil was well overpriced! 2 1/2 gallons of Rotella full synthetic 15W-40 is $50 everywhere but I was charged $140. Business is business but this is what is known as highway robbery. Very dissatisfied with your business!Service: Oil change
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October 2023 by Dark Horse Networks
This place is awesome I take my diesel truck and car there for oil change and tires they are the best around. Always friendly and take care of everything.
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September 2023 by John J
Great service today. Little Jose is always great to do business with.I would recommend getting your oil changed or mechanic work done here.
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September 2023 by Marilyn Meadows
Great service. Never go anywhere but here. Jose did oil change today, he’s the best!
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August 2023 by matt scott
I was having a difficult time finding a garage to install brakes and rotors on my wife’s van. I called Express Oil and was treated like royalty from the first phone call to the time I checked out.I had to bring my three children along for a three hour job and let me tell you I have never been so comfortable taking my children into ANY ESTABLISHMENT for an extended period of time until last week!I know it sounds cliche but from the time you walk in the door, you truly are family !Joe the General Manager is an absolute blessing to your business and I’ll definitely be back. Just hopefully not for awhile lolService: Brakes
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August 2023 by Nate Clift
I went in for some repairs and when my vehicle came back the radio knob was bent very badly. I talked to the manager about it and he said they would fix it. He then said he was trying to call Toyota or something to get the "part". But it's been over 3 months and I've called 9 times. They don't want to help me. In fact last time I called he said, "well my guy said he didn't do it and didn't lie" so he basically called me a liar and wouldn't fix what he broke. Not to mention what happened to my girlfriend, which is why they begged me to change my first review and like an idiot I did. Not this time guys. When she came in she needed brakes, they sent her home saying she didn't need them. (Left a chew spit can in the cup holder for us) then called her back and said she needed brakes and rotors all around and it would be $1000. She said I already got them all done for $400. They are crooks and rip off artists that will call their customers liars and break their vehicles. If you want lied to, called a liar and something broken instead of fixed then go here. If you like other people's spit cans in your car, you'll love it. Took my car to get repaired and it cost me $48 to fix what they did.
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July 2023 by Julie Walasinski
Can’t say enough great things about this place! Joe went out of his way to help when our college student, who is in the area for a summer internship and almost 5 hours from home, had a flat and was stranded. The guys were speedy getting to him and then getting the tire fixed and getting him back on the road! Our son said everyone in the shop was friendly and respectful, making him feel comfortable through the whole process!! Thank you!!
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July 2023 by John
The best shop I’ve been to in over ten years. They truly care about the customers and vehicles. I met many of the workers but two stand out. Harry and Jose Gonzales are top notch. I will never take my car anywhere else.??????Service: General repairs & maintenance
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July 2023 by elizabeth burgess
I had a control arm replaced. I called because it made a slight noise. Told not to worry it was not the control arm. Had my car towed there on May 31st for an engine issue. Brian service manager lets my car sit there for 3 days and tells me the tow company bent my tyrod. I asked him to check because they had just replaced a control arm in February and maybe that was it because I have been hearing a noise since they fixed it.He insisted it wasn’t the control armand he would call the tow company and get me video. I had my insurance take over because he said my car was damaged. The new garage found that it was the wrong control arm put on my car. I let the new place fix it because the tire express still insisted that it was a tyrod. I had to get a mechanic to call them and prove it to them. They gave me the run around for 2 weeks Never called me back. I called and they said they would take care of my bill after it was approved by owner. They never called me back. I called them back 4 days later and the owner refused to reimburse me. I understand they have a policy that it has to be fixed there. The service manager Brian wouldn’t look at it . He forced me to go somewhere else claiming it wasn’t them. I was without a car for a month and the stress this put me under was the worst experience I have ever had at a garage. Bottom line I understand mistakes are made but I was treated terrible and they refused to check out their work . Now I’m out 1000 and ended up getting new car. I know you see good reviews on this garage but I’m telling you I know others that have had the same treatment. Stand by your work and when you are wrong take care of your customers! I honestly don’t think they told the owner the whole story .Date of experience: June 02, 2023Service: General repairs & maintenance
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July 2023 by Quinton Jennings
This place is great. The staff is always professional, and courteous.
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July 2023 by Mort Pugsley
My man Jose took great care of my oil change! Fast, friendly service! Top notch!
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June 2023 by Emily Lawson
Gentleman at this establishment told me that there is a new WV law that he wasn't allowed to plug my tire after only looking at my tire for .5secs. (No such law exists.) Them proceeds to try and sell me a $200 tire. Walmart plugged my tire for $15. These people or crooks.
