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February 2024 by Ashlynn J.
The employees give no instructions when u donate and then when u dump ur items in the bin apparently "the damage is already done " is word for word what the employee said to me after not saying a single thing about how they would like the items to stay in the box they were brought in. Absolutely the worst and last time I'm going to this goodwill I'll drive thirty minutes to the Lacey goodwill
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October 2023 by Alexandra dworak
We went there today and purchased stuff with yellow tag which is 50% off today but we didn’t get anything off of the things. Kinda scam
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September 2023 by debbie garvey
The manager of this store needs to take a course in human resources. She fires people that have a documented disability. She is an angry woman and lacks professionalism. Rude to customers and employees. She should be fired.
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September 2023 by Deb Wood
Manager rude and unprofessional! I would not recommend this place to anyone !
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September 2023 by Deb W.
Awful...manager rude and unprofessional ..my niece was treated so badly train you staff better
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July 2023 by Jennifer D.
On our first ever trip to this Goodwill we were so surprised by the store itself. There were lots of brand new items and several of the same items like a store would have. They had inviting displays and a great store layout. We easily found the sections we were looking for which saved us time in finding all our needed items. The baby section, where we spent most of our time, was well stocked with a large variety of brand new and gently used items. We were pleasantly surprised to get so many items that were brand new still had original tags on them. The staff was so friendly and helpful. The store itself was very clean and organized for a thrift store. We will definitely keep in mind for our next Goodwill shopping adventures.
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April 2023 by James Chambers (bozo)
I was just on the phone with my uncle and could hear whoever was in charge cussing him and pushing him out of the store. Wouldn't let him buy what he had in his cart. He's an elderly man and was very polite. This is obscene! I heard "whatever has been scanned you can buy"
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April 2023 by Gypt Zy
Management lacks tact and offers unsolicited statements WITH accusations to homeless regarding “theft” of Goodwill shopping carts and when she gets TOLD OFF for being RUDE and TACTLESS she threatens to call Yelm Police! Imagine lipping off to store customers, making FALSE accusations and getting told OFF for having double standards. Shop online—buy elsewhere. This manager is a drama Queen controller, and thinks CALLING THE COPS is the ANSWER & THAT will save her from having lousy attitude.
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January 2023 by Kristen Anderson
Not having a fitting room is disappointing
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December 2022 by William Guenther
No fitting rooms. Hard for me to buy pants if i cant try them on first.
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October 2022 by Barney Fife
All the stuff worth selling is placed on goodwill auctions..this store is basically bottom rung yardsale stuff.
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October 2022 by Dar Brasiel
Really spendy now, but with today's prices I understand. Some things are still a bargain.
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September 2022 by zoey
I love this goodwill store it's a very good location i got a mask and it was in good shape and i only had to pay $5.00 for it i have to say the staff are very friendly to all people i am very pleased with my visit i recommend this location to go to.
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August 2022 by gage warren
Overpriced, unhelpful and rude. Have a friendlier employee run the cash register.
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July 2022 by Ed Rutherford
Huge selection, helpful staff, well maintained facility.