-
February 2024 by jwsmith29371
Great people working here who go out of their way to help you. Very friendly and helpful staff!!!You guys rock!!!
-
December 2023 by MUHAMMAD Ayub
This is an amazing neighborhood store right in the heart of the little village of Yelm. Anything in everything that we need for the farm is available including fencing, posts, fencing, materials, metal sheds, machinery, repair equipment, custom, lag, bolts, washers, screws, pet food, Fungi cidal sprays for the dormant fruit trees, electric fencing, charger, and various other things that have recently purchased from there. The staff are most welcoming and are in good communication with each other using walkie-talkies. The managers are immediately responsive whenever the younger employees need help. Specifically wanted to put in a good word for Miss Sophia Stanley, as well as Miss Kendra who have the best customer service skills, Leah is the manager and the most experienced over there. She is most helpful and remembers all the customers by their name.
-
December 2023 by NickScott
We love going here! Staff greets you when you walk in, check out is quick and they generally have everything we need in stock.
-
June 2023 by A Crazy Life
Tractor supply_ Yelm WA. A good place to go, especially for your needed animal supplies. We go here to get dog food/supplies as well as Rabbit food/supplies.I'm usually, for the most part, satisfied when I shop here. My only gripe right now is (just like everywhere else). Prices have and are going up, up, up, UP.. I ONLY bought a 10-pound box of dog biscuits, some other dog marrow treats, and some dog ear cleaning Medine and my bill was just shy of $50. SMH. I was looking around for some other means of dispensing hay for rabbits, but their selection is quite limited. As for most types of stuff, they have._you will find probably a good variety of stuff, but as far as variations in that particular item are extremely limited at a TS. Customer service is pretty top-notch; I think I had 2 employees ask me down the isles if I found what I was looking for, not counting the person who rings you up. I never understand why they ask me for my account with them. I give them my phone #. They pull up my name, but I've NEVER purchased anything that changed the price, so I'm not sure why they even ask. Overall, the store is pretty clean, helpful employees, pretty well laid out isles as well as how the products are displayed to view what selection they have and how many they have available to take from. I notice too that for the most part, the isles are laid out mostly by means of type of creature dealing with, ex: dogs and cat food are all in same general area, birds, Ginni pigs, rabbits , mice, etc stuff is in one general location, then further is your bigger creature stuff for like horses and such. Other yard and farming items are across the isles in the same sort of fashion.
-
June 2023 by Angel Riddle
The Yelm tractor supply location is fantastic. They have everything you could need from clothing to garden to pets. The staff are friendly and the store is always set up so clean and nice. I love this location and have been visiting for years. I highly recommend visiting for all your farm needs.
-
May 2023 by Kristina Furtney
The manager with the space buns and glittery shoes, the rudest person literally ever. She straight up yelled at one of her employees in front of a ton of customers for answering the phone and trying to help them, after literally telling everyone they need to answer the phones. Not to mention the fact that she was standing there talking to other employees, not helping answer the phones or doing anything to help.My boyfriend asked her a question about a price of something not labeled, and another customer made a joke of “it’s free!” And she replied “if you walked out of my store with that, I will have to tackle you.” With the rudest tone possible. Literally who says that?That kind of manager openly saying that kind of things to both employees and customers, is not a great look for your company. Genuinely disappointed with that trip because of her.
-
May 2023 by mike meikojustin
Rachael and others from the Yelm store #1944, were total Gems representing the Tractor Supply Co. On the other hand, the Spanaway store was not helpful at all.From closing their doors early and their un-willingness to make a sale even after a hold was made over the phone and then driving the distance to get there, my experience with the Spanaway store needed to be mentioned in this review.Seeing that the Kent store did not have what we needed they called the Spanaway store, and we were told they had put the items aside for us.On-line the store hours show 9PM. Arriving at the parking lot at 8:23PM, store workers were waving us down to let us know they were closed. One of the three individuals who knew why we were there, told us to come back tomorrow, because their store closes at 8PM.The individual telling us this, explained that their store has closed at 8PM for the past two years because of the neighborhood, understandable but that did not help us.The hours on-line say 9PM and the distance to get to Spanaway was 28 miles.I feel the Spanaway store’s operation deserves a closer look.Then one of the employees said to go to the Puyallup or Yelm store. Webthen called the Yelm store and they said they were willing to wait for me. More driving and the bad faith you feel when not being helped as promised.It was 9:04PM when we got to the Yelm store, and we got what we needed. After all the confirming over the phone and distance traveled, the Yelm store showed genuine customer service and our loyalty.
-
May 2023 by Robin Moag-May
Always friendly and helpful. Have a lot of items for my dogs.
-
May 2023 by Jack Shelby Chenier
This place has excellent products and customer service!
-
April 2023 by Clara Peterson
Great farm store. Also love the pet clinic
-
December 2022 by Rebecca
Very nice customer service. Clean and organized store.
-
December 2022 by Danny Doss
Web experiences absolutely horrible. Received notification from PayPal trying to make purchase that the tractor supply company website is unsecured and the information pipeline was open. YIKES ?Would not finalize transaction after trying to process it for over an hour and a half. Only viable solutions offered were go to store which is not viable at this time and that's what the web is for is to purchase options that are on sale that are far away that you can grab them later or have them shipped and the other was to wait on the phone again for customer solutions. And then they again wouldn't even be able to do the process through PayPal anyways. It has to come from the customer.Okay tough to call here feel free to contact me through my email as soon as you secure the breach?? Thank goodness for PayPal
-
November 2022 by Shannan Rae
Worst customer service. The manager and assistant manager discriminate against veterans. How sad this is being a military town.
-
October 2022 by Jan Kirk
Excellent products sold here. A bit over priced but with 5%,cash back w their cc it helps adjust.Lots of fun ranch/farming items
-
September 2022 by Josiah Webster
Went to refill my propane tanks that I've filled multiple times at this location but this time it was a big problem and wouldn't fill them due to some bs rule they had no problem overlooking before. Lazy .
