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May 2024 by Debra Thurston
We were extremely happy with The Showroom Interior Solution’s work on our 600 square foot addition to our home, from the beginning to the end. Their knowledgeable advice on helping us pick out everything from the flooring, cabinets, countertops and tiling, to the professional work that was done installing everything. They stand behind their work and provide you with excellent service. It was a pleasure to work with each and every one of them, I would recommend them for any home improvement project you may have.
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April 2024 by Justin
We recently purchased a $60k+ cabinet package of Bellmont cabinets from Showroom Interior Solutions. We went with Bellmont because they offered HDF doors and would color match the Sherwin Williams white paint that we were painting our trim. They sell the fact they can match existing trim so we thought it would be extra easy to match new paint. Not the case. They sent us a sample that when placed next to the Sherwin Williams color wheel, looked great. But when they were installed and then finally uncovered after the interior was painted, the cabinets are 3 different colors and only a couple of cabinet trim pieces match the house trim. We were shocked and had them come out. They said that the ‘majority’ of the cabinets are the same color and that’s what we have to live with. They then told us that they add varnishes and other additives to the paint so it changes it a bit. I told them it isn’t color matching to start with the right color and change it to something else by adding stuff. I told them that if they need to add something that is colored, they should factor that into the color mix so that the FINAL color matches.It’s a nightmare and now we have to live with a wall of white cabinets touching a wall of shiplap painted in the Sherwin Williams color and they do not match.There should be a class action for false advertising a color matching program that does NOT MATCH. Also, there were no detailed schematics of the pieces, not even a picture to reference nor a name or even room they go to. So there was guess work and added difficulty. All we got was a small .pdf that could not be resized so we could not read where part number labels overlapped. There were incorrect cabinet sizes and different colors.Aside from the cabinet issues themselves, Showroom Interior Solutions completely sides with Bellmont so it was us vs both the retailer and the cabinet company. Showroom Interiors had a very condescending attitude. I guess they are the professionals and we just meager customers should know that a color matching program doesn’t really match the color.If they told us to scrutinize the sample because additives they use can change the color, we would have color matched their color and painted the trim the Bellmont color. And how did they get some of the pieces the right color? They don't have an answer. We are not worth it to them.Their reply is a prime example of how they don’t take responsibility for their lack of informing the customer that the color changes. Belmont told us that they train their dealers to explain this color change. This company did not. Even the Sherwin Williams store couldn’t tell with the small sample.
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February 2024 by Barbara Krygier-Bramble
When we bought our new home in the Lawrence Lake area we were excited by most of its features. But we wanted to change flooring to laminate flooring and to upgrade the master bath and adjacent closets. We spoke wth John of The Showroom in Yelm to see what could be done. Replacing the flooring was straightforward and was installed without a hitch. The bathroom required more; moving toilet and shower, moving closets and vanity, upgrading hardware, upgrading electrical, and installing attractive tile and granite. The project was aptly managed by John, the workers brought in were professionally skilled and easy to work with. The project was completed on time. It looks great now that it is finished. We love it and get many compliments from friends and neighbors. Given our very positive experience we can strongly recommend The Showroom to others so have similar improvements that wish to make,
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February 2024 by Margaret Wimmer
Our twenty-eight year old home needed a three bathroom remodel. The job included a walk-in shower, tiled tub and surround, countertops, sinks, and floors. The multitude of materials and choices in the market were overwhelming. We are so thankful for The Showroom and Deanna. What a great experience! Deanna listened to our needs and wants, guiding us into the perfect decisions for us. The products the Showroom had were of such great quality and beauty. The Showroom, and Deanna's expertise, made decision making easy. The installers/tradesmen were meticulous and it was apparent that they were dedicated to doing a high quality job. We could not be more pleased with the results of our remodel. It is truly beautiful. We highly and wholeheartedly recommend Showroom Interior Solutions. Thank you for everything.
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January 2024 by Debbie Haller
If anyone needs a bathroom remodel, the Showroom is the place to go. John set up times, dates for all the contractors. All the dirty work was completed before Thanksgiving. Vanity was delivered, and assembled. The quartz counter top was installed along with the light. Plumbing of all the hardware we picked out was the last thing to install. Couldn't be happier. Thank you everyone at the Showroom.
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October 2023 by Marci Pierson
One stop location for remodels and updates. Worked with John and Deanna on entire house remodel. Their experience and recommendations led us to make bolder choices that we are thrilled with. Everything from flooring to cabinets and hardware to the quartz counters and tile backsplashes throughout the house. John saved our project schedule by personally helping us select an alternate floor choice mid-project, and getting the floor materials to the jobsite in 2 days. The quality of cabinets will last us our lifetime in the house...solid wood and hardware. Small storefront but a whole lot of expertise and great products to choose from, and so close to home. Skip driving up to Tacoma and Seattle to look, I did it first and ultimately found everything I needed at similar or lower cost at the Showroom.
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August 2023 by Lennie Crosby
My husband and I can't thank John and his staff for doing a fabulous job in giving us our dream kitchen. The whole project went very smoothly, if you need a plumber or electrician John got you covered, my husband and I highly recommend them.
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May 2023 by DAWN FOX
We discovered Kai at First Finishers and the Showroom independently of one another and found it quite convenient that the two were affiliated. We had considered another company, but they only provided cabinets; we needed that but also lighting and plumbing.The Showroom has excellent products and the staff were so patient with us as we selected our materials and gave excellent advice. Kai was very thorough when he did the estimate and asked questions to make sure he was clear on our needs and ensure there wouldn’t be any surprises once the work started. It took three months for the cabinets to come in due to the demand of the manufacturer. The day that Kai got the delivery date for the cabinets he had all the subcontractors scheduled. When they were delivered they were beautiful, in good shape, and the very thing we ordered. There was a scratch on one of the cabinet doors and the one of the cabinets was not measured right. The Showroom took care of the replacements in a very timely manner. We had a functioning kitchen on Dec. 23 as scheduled. All of the subcontractors went above what was expected of them and the work was superb.And it is a beautiful kitchen. Our old kitchen was u-shaped and honestly quite restricting. One side was along the wall, while the other was freestanding, which made it difficult to get to one of our cabinets. The new design gives us much more space. Surprising, since we have an island you can play hockey on put in the middle. The new cupboards reach all the way to the ceiling, unlike our old ones, and so we have a lot more space there. The island also gives us a ton more cabinet space. Pull-out drawers and a lazy susan in the corner make getting things out much more convenient. The built-in shelf for our mixer is also a great convenience. We love the pull out shelves and the quiet closing doors.So, yes, we like our kitchen very much. It is so spacious and looks great. We are very comfortable in it and enjoy it every day. The Showroom provided high quality materials that were installed professionally in a timely manner. The contractors with First Finishers have done excellent work. They took pride in their work and gave us outstanding product and service. We are so glad we fired our first contractor and hired First Finishers. We are so happy with their work that we have contracted with the Showroom and First Finishers to redo our bathroom.
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February 2023 by Lance Rohwedder
John and Deanna team at The Showroom Interiors were fantastic to work with. After talking to several other companies for our kitchen remodel, we felt the most welcome and in good hands with this team. Working with Deanna for the whole kitchen design and John for the flooring and project management was top notch. My wife and I couldn’t have done it without them and will be going back in the future for our other home improvement projects. Definitely go see the team at The Showroom Interiors for your next project!
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February 2023 by Gaby Graham
I came to The Showroom because of the reviews, and I stayed because of the customer service, warm atmosphere and professionalism. I must have consulted at least 5 other kitchen design firms and while they were pleasant, they just didn't feel right. As soon as I walked into The Showroom, Deanna came up to me and made me feel right at home. Let me tell you, I was an anxiety filled mess! Kitchen renovations are no joke and mine was going to be a full gut. Deanna assured me that they would take care of me and be with me every step of the way. She and John were extremely patient (and believe me, I took forever picking things out), kind, and just went out of their way to make themselves available to me. I have a really wonky kitchen shape (as well as a previous owner who fancied himself a contractor) and Deanna was able to create something magical and gorgeous. John picked out the perfect flooring and the crew that installed the it were outstanding and went out of their way to make sure the install was perfect. The construction crew they work with (First Finishers) were absolutely amazing and professional. The project was on schedule the entire time and any unavoidable issues that came up were dealt with swiftly and with little to zero impact on me or the timeline. I have heard nightmare stories about home renovations, but this was literally such a positive experience. I was actually kind of sad when the last construction worker left and Deanna came by to take final pictures. Oh, and Deanna even helped me out 6 MONTHS AFTER THE FACT when my kid dropped a gallon of water all over/under my new cabinets and I texted her in a blind panic. John and Deanna are amazing people and I will absolutely be using The Showroom for any future projects.
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January 2023 by Elena Truesdell
My husband and I worked with John and Deanna on a complete kitchen remodel and we could not have asked for a better experience! They were attentive, helpful, and worked hard to not only create a beautiful end result, but also to make it an enjoyable, low-stress experience for us. From designing the layout to choosing materials and appliances, they offered helpful suggestions while also considering our unique family dynamics. Both John and Deanna are kind, personable people and really a joy to work with. John attended to even the smallest details when deciding on fixtures, and even made a last minute trip to replace a faucet that didn’t quite fit as we hoped. Deanna provided design support and made sure we had samples to bring home to help us decide on the best materials. Her non-judgmental approach to some of my more unique requests made the whole experience fun and exciting. Her cabinet layout is spot-on,and she went above and beyond to help us work around design challenges in our unique home. The project was completed on-schedule and they really went above and beyond to make sure the project was completed in time for our family gathering. The contractors they worked with were respectful of our time and family schedules, helpful in making decisions that fit the desired outcome as well as our budget, and do they beautiful work. Overall, John, Deanna, and the contractors created a gorgeous dream kitchen in a unique home with many challenges. We will work with them on future projects and recommend them to anyone desiring a full service remodeling experience. Thank you, Team!
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November 2022 by Tania Aflleje
The Showroom Interior Solutions is the place, and more importantly, the people you want to choose for your cabinets, countertops and flooring project. The product range they carry is vast. Whether you’re on a budget like we were, or you’re pulling out all the bells and whistles, John and staff truly listen to what you envision and provide professional guidance every step of the way. It was our first time having our kitchen and flooring redone and we couldn’t have this fantastic result (refer photo) without the attentive and professional folks we worked with at The Showroom. We highly recommend them.
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November 2022 by Carol Dyar
We remodeled our Kitchen in August of this year. Everyone we talked to at the Showroom were very professional & helpful in the decision making process with this project. The construction crews were very professional in each of their areas of expertise . Thank youJohn & Libby.
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September 2022 by Austin Kelly
Working with The Showroom was quite the experience. From the beginning, we were treated with respect and truly felt listened to when it came to our wants and needs.Our contact was John, who worked hard to ensure his suppliers were able to source the exact tile we wanted in the proper quantity. Even though this project was completed during the height of the pandemic, The Showroom was very diligent in the logistics around the bathroom remodel.Not only was the sales side top-notch, the installation of the tile was done with laser-precision. We will be returning to The Showroom when it comes to anything tile related in the future. We could not recommend them more!
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September 2022 by Yomalix Diaz
First time home owner here and John made my experience stress free and so enjoyable. I had a vision and he brought it to life.Just take a look at these floors!!!!!!!!
