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April 2024 by Cal W
Its KFC, the cashier, was very helpful and It was very quiet. I had the chicken strips.
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April 2024 by Davis Lam
Went there the other day to get a 8 piece family meal and when I returned home with my food there was no way that 1 scoop of mash potatoes with a scoop of cole slaw was going to feed 4 of us. I watched them as they were prepping the food and you can tell the staff is new and does not know what they are doing. Big waste of my money if a family meal does not feed a family.
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March 2024 by Jeff Beseau
If you like to wait 40 minutes for 4 taco items when there isn’t a new line and watch people come in and leave after you then come on in! After filing a complaint because of the hair and cleaners in your food that makes you wife vomit, you get the joy of a manager named Rita that calls you two days later and listen to her talk, not listen, cut you off, and is proud of being a manager since this place opened for fast food with no sense of urgency offer another crappy meal. Then a week later when you decide to chance the place again go get said replacement food, again Rita doesn’t listen, hangs up on you, leave the phone off the hook for a while.
We first assumed when they opened that they are new and there are growing pains but it’s clear what the actual problem here is. I guess we’ll see what the corporate office has to say…
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March 2024 by Jenifer R
The young man taking our order was trying to help us and a loud women kept shouting things at him which he then rang our order in wrong and we said it was ok then she hollered at him that they do not have that combo without a coupon and I said it is ok as long as we r not paying more she said we were getting a better deal but the meal came up to 4.00 more then what it would have been ordered not as a combo So when she brought the order out I told her the price difference and not only did she argue with me another gal kept talking over me to explain why the price is correct I finally got them both to listen to what I wanted to order vs what the order was rang up as and mind u she was not allowing us to have th combo because we did not have a coupon so combo was 31.99 and we were not allowed to have the biscuit or cookies so I added my order up to her 13.99 9 pc bucket large side 6.99 large side 6.99 She said I tried to help him he did it wrong I said no you kept interrupting him and he messed up it is not his fault u are over charging me ! She said oh you do not want biscuits I said no we never ordered biscuits she says do you want me to redo the order I said no it is fine but next time help the young man instead of interrupting him and shouting things at him! We paid 31.99 for a combo that separate should have been 27.97 We get home I unpack bag and the women never even put biscuits in bag she straight up lied and said we were getting a better deal I am mad Plus combo originally came with cookies which we did not order or want Yelm has decided we get what ever they decide we get and that poor young man at the counter. This lady shouted about everything to him We do not have that That needs a coupon We have only crispy You did that wrong She even shouted because we asked what the bucket of 9 piece had in it and she said 2 of every thing I said but there is 9 pieces The lady did not have a handle on things and she did not take the time to show the young man or teach the young man
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February 2024 by Marcel van Zuylen
I don't live in Yelm. I only go here once a year to pick up some original fried chicken to take to a yearly meeting of old time friends. It's a tradition now going on many years. What impresses me is that every time I go the counter help is always extremely nice and friendly. Great customer service and let's me know what the best deal is for the amount of chickenI need.
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February 2024 by K McGlynn
They make a damn good Chicken Sandwich here. Nothing else compares. Been several times, never a bad sandwich. Very fast service.
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February 2024 by Grace Byrd
They only had one pot pie and I needed 3 of them and had to choose other meals which cost me more money than I was prepared to pay.Vegetarian options: They have corn and coleslaw
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February 2024 by Joe Roush
Do your self a favor and just don't go here. Delivery, pickup and everything in between is just a nightmare to deal with if any orders are messed up which happens frequently.
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January 2024 by Steve Terry
It's been a long time, and it will be a long time again. It's just not that great for the astronomical price and level of service they offer. Nine pieces of chicken and one order of fries for $$23$$. I can get eight pieces and potato wedges at walmart or safeway for under fifteen dollars. But you all go on and enjoy life and I'll just take my business elsewhere.
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December 2023 by MUHAMMAD Ayub
All the staff over here, meanwhile. However, they are severely shortstaffed, and the right hand does not know what the left-hand is doing. It is actually kind of scary. The lines along and the people before us are just the drive-through people coming back to ask for missing items. Management is not able to train the new employees properly. Lobby is extremely cold and we requested them to turn the heat up because it was freezing in the middle of December. They must have had some theft break-ins and so the bathrooms or restrooms, do have a code, and to get to the code, you have to stand in line
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December 2023 by Lizzie Lake Ayub
Order was incorrect multiple times and food quality was significantly below standards for KFC overall. The restaurant was clean but it also was poorly heated and the dining area was uncomfortably cold. The manager did turn up the heat when requested to do so, so that was nice. This particular KFC has historically had less than ideal customer experience satisfaction from our family, but we keep hoping for positive improvements.Parking: Lots of parking as there are very few customers.
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November 2023 by Cindy T.
This is the last time I will ever eat at kfc,after dealing with dry,old chicken,missing food in order from drive thru, paying expensive prices for food that is not quality or getting chicken that is supose to have a Pacific number of pieces in it and when you openthe box you find pieces that look like it was pulled from the side of the oil vat thats been sitting there for a few days and little hard crunchy pieces that count as a full piece of chicken, or sometimes your order is missing chicken, I work hard for my money too, it's a treat to go out to eat, but with the price of going thru a drive thru these days, and the quality of food is no longer a treat to my family, but it also seems that the times I have eaten at kfc that some of my family members have complained of getting diarrhea and painfull gassy stomachs and talking with other family and friends who have also experienced the same problem, I still eat deep fried chicken ,just no longer at the yelm kfc
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November 2023 by Paula Cabrera
They forgot some food my mashed potatoes and gravy didn't go back too far paid for it and didn't get
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November 2023 by richard sanders
Been to this location twice because it's close to my job site. Both times I waited 20 min for KFC specific items. The chicken wasn't bad but the wait time seemed excessive for a three piece meal.
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November 2023 by Phoenix Was
Food was great, but I found a spider in my biscuit box. ?