This Verizon store provides an exceptional in-person wireless experience. The wireless sales consultants are consistently described as awesome, professional, personable, and very helpful. They take a significant amount of time to help customers, answering questions and clarifying account details without pushing sales. Staff are extremely knowledgeable and patient, ensuring customers select the best devices for their needs. They offer great service, assisting with plan reviews, phone upgrades, and resolving issues promptly, even right at opening. Consultants are transparent with pricing and helpful with transitions, such as switching from Android to iPhone. The service results in highly satisfied, long-term customers who strongly recommend this location for its exceptional customer service.
Outstanding customer service - Claudia and Chris in particular, but every employee at this location is fantastic. Kind, considerate, friendly - made the whole process much more enjoyable. I highly recommend!
December 2024
Luis at 40th Avenue/Summmitview was awesome! He took a significant amount of time to help myself and a friend review our accounts and plans, and help to clarify a lot of questions we had. He did not push any sales or additions to our plans, but just provided great customer service. Thank you, Luis!
September 2024
We had issues with the e-SIM on my wife's new phone we got from the corporate store. I stopped in at 8:30am opening and they were able to help me right away which was great as it meant I didn't have to wait until 10:00am and was able to get my wife her phone back and me to work. Great service and very helpful.
