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October 2023 by Nv M.
quality is bad after changing my car coolant radiator burnt off and damaged my engine Horrible customer service never helped you and instead of listening they hanged up
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August 2023 by Tyler
Best in the area for a reason. Above and beyond on customer service. Shout out to Thomas!! Thank you
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August 2023 by lauren hicks
I have a 2022 Nissan with a large skid plate that can be difficult sometimes, but the tech underneath did not put back six of my fasteners so parts were barely on my car, if you can’t service my car please just say that instead of not doing it properly.
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August 2023 by Ashley Heether
The guys here were very professional. Didn't try and sell things that weren't needed, explained everything well. Price was decent for conventional oil change. I do know that synthetic can be more expensive through them.Was in and out in about 20 minutes.
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August 2023 by Tim E.
When I changed my oil here they spilled some of it into my engine bay and onto the alternator. Now I'm spending $400 on a new alternator. They are cheap but sloppy and careless, and very expensive in the long run. Avoid them.
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July 2023 by Anthony jimenez
Taking their time just talking around they see they got like 6 cars waiting horrible business
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June 2023 by Spencer Dorsey
Great experience, highly recommend.
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June 2023 by Esmeralda Delgado
The best customer service, friendly staff, detailed checkup, I know because they were telling me and explained details as they were doing it, I was out in 15 minutes tops, and great price, definitely will return and recommend
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June 2023 by Lisa Cook
Rude customer service, said they checked all fluids but day after being serviced my power steering was so low it wouldn’t even read when cold.
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April 2023 by Shelby Lov
I thought they did a great job. Offered additional services politely, and didn’t pressure me on the more expensive services. Super fast, easy to understand explanations, and even helped me reset the oil indicator on my car (it’s new and I didn’t know how to make it stop beeping at me).
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March 2023 by Sophie Wagner
DO NOT GO HERE. I got my oil changed here about 2 months ago. They failed to reattach a metal panel on the bottom of my car correctly. The next day, I went on my lunch break to find my car making an extremely loud noise when I went over 15 mph. I pulled over and saw the metal panel on the bottom of my car half attached and half hanging off, dragging on the concrete as I drove. I went back to Valvoline, where they took the panel off and promised to replace it. 2 months later and I haven’t heard a thing and have not received a replacement. I’ve always gone to Valvoline, but will never return, especially to this location. DO NOT TAKE YOUR CAR HERE.Service: Oil change
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February 2023 by Justin Dickinson
They broke my air filter went back to the shop had them fix it and they told me to get out and look at it then the manager came over told me to get back into the car all rude like then I said well your employee told me to get out and he said well the policy is you can't get out of the car he was rude he should not be a manager at all to tell you the truth called to talk to area manager and he has not called me back I will not return I'll stick with my guys that put customers first and this is a bad first experience if I were you don't go to this place they don't even have the cameras to watch the work be done like they advertised on TV and radio. Thought for the price get better service then that my other place is cheaper anyways lost my business.Service: Oil change
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December 2022 by Jessica Whiteplume
I feel like my vehicle is in its best hands when I go to the Valvoline site.
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December 2022 by Gary W.
Had my oil changed today and they did not check my windshield wipers my headlights my signal lights did not check my air filter because they said I had striped bolts. Then when I checked them they just didn't use the correct size Phillips bit. And they kept reeming my bolts til I was just about to say stop or you'll strip them. They went on to say that I had both transmission leak and oil leak. But I had my engine entirely worked over a year before. When a asked how much is my transmission fluid diminished? They told me oh it's good you have enough. I used them for a long time but I noticed that all the people were new. I think they thought they had a s******
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October 2022 by Brijesh S.
been here 3 times 2/3 were great! The 3rd time had an oopsie on a popped off coolant hose but was brought to the managers attention and he got us looked at and made sure we were in good hands. Thanks again for rechecking what went wrong and accessing that there was no further damage done along with helping to clean up some of the mess! Thanks again manager Thomas
