Valley Nissan is a highly recommended Nissan dealership known for its exceptional service and friendly staff. Customers have consistently praised the dealership's collision department, with one customer sharing their positive experience of having minor scratches buffed out at no cost. The salespeople are described as helpful and attentive, guiding customers through the entire process. However, some customers have expressed concerns about the pricing transparency, with one individual feeling "ripped off" after being charged $733 for a spark plug change without prior notice. Despite these isolated issues, the overall sentiment towards Valley Nissan is positive, with one customer highlighting the resourcefulness of an employee named Michelle, who successfully worked with the customer's insurance company to cover the entire bill. Customers also appreciate the attention to detail, such as the staff covering seats and floors before working on the vehicles and ensuring the radio and lights are returned to their original settings. With a focus on customer satisfaction and a commitment to resolving any issues that may arise, Valley Nissan has earned a reputation as a reliable and trustworthy Nissan dealership.
