Valley Ford is a highly regarded dealership known for its exceptional customer service and transparent car buying experience. Many customers appreciate the helpfulness and care shown by the staff, especially in the service department. Katie in particular is noted for her efficiency, quickly diagnosing issues and ensuring customers are back on the road promptly. The dealership has earned praise for its honest and straightforward purchasing process. Customers who traveled long distances, such as from the Greater Seattle Area, found the experience worthwhile due to the clear communication and professionalism of employees like Rob and Rudy. Buyers report no hidden fees and a seamless transaction, making Valley Ford a recommended choice for car purchases. In addition to sales, their service department also receives high marks for friendliness and support during routine maintenance or repairs. Customers have experienced quick turnarounds for service, such as same-day repairs for commercial vehicles. Overall, Valley Ford stands out as a trusted and reliable choice for both sales and service, fostering a welcoming atmosphere that makes customers feel like part of a family.
Great customer service. Made it really easy. Thank you !!!
July 2024
A road trip is never a good time to have car trouble. Katie in the service department got us in for a diagnosis, ordered a part and had us back on the road by 9:30 the next day. Trustworthy, helpful, and caring.
May 2024
Myron made our experience better than I've ever had buying a car! The whole process was quick, easy, and very transparent! Definitely will buy from here again!
