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December 2023 by Feliz Diaz
Really dislike this branch. Unfortunately it is the closest to our home. Go to the branch down town. Much better service. You always need an appointment and I find the bankers rude here. Tellers are good but seemed to be understaffed.
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September 2023 by David P.
Their atm "is not serviced by the bank" so when a transaction error happens it will just swallow your card and "destroy it". The bank will then charge you for another and make you go through the trials of updating every account with that associated card. How lovely of a bank that doesnt control its own atm attached to its wall. This place is a joke
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July 2023 by josh chism
Easily the slowest drive thru bank in Yakima. Always only have one lane open. I waited 20 minutes today and saw people skip the line and just leave while I waited.
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October 2022 by Jasmine Andrade
It is 4:30 and all the girls are just standing there, when they are suppose to close at 5 pm! I get it’s Friday, but you should close when you’re suppose too, not before
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February 2022 by Roberta Otterstein
I always go to this bank.I always get good service, friendly employees.. Never a problem. Always answer my questions..
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February 2022 by Jazmin Andrade
It is 4:30 and all the girls are just standing there, when they are suppose to close at 5 pm! I get it’s Friday, but you should close when you’re suppose too, not before
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November 2021 by Kyle Rose
This place is terrible....
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October 2021 by Ruth Svinth
Just checking info at ATM. No problems.
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September 2021 by Alvin Ames
Drive Through Very Busy At Noon!!
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September 2020 by Kari Perrault
It's Friday at 4:30pm (close at 5pm), during Covid, the branch closes 1 of the 3 drive up windows. Why? We're sitting 6 cars deep!
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August 2020 by Dorolinda Hayden
Despite the fact they are open, no one answers the branch phone. The driveup banking is a miserable long wait despite three lanes and the tellers are rude no matter the day or time. Covid has made customer service something from the good ol' days. Completely denying a long wait by acting surprised, was the last straw. Far better options than this bank.
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May 2020 by Debra Skaggs
Rude employees!! Not open till 6 like it says, closed two hours earlier!!
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April 2018 by John W
Fast and friendly service
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November 2014 by Doug Wombles
Why are there 6 branches but only 1 is ever open? US Bank is a HORRIBLE bank in Yakima!!
