-
January 2024 by Katelin Crowner
I had an amazing experience! Excellent quality!
-
November 2023 by Andrew Svensk
Just so you all know, when someone asks you whether an item is part of a sale or not and your response is to shrug your shoulders and act like you could not care less, you have just lost the sale of a guitar. And we all know if you’ve lost the sale of one guitar, you’ve probably lost multiple from that same person going forward.Do you folks actually want to sell guitars, or is it just a place to hang out? I’m not really sure because you don’t seem to care.
-
October 2023 by Taj Sohi
Very great customer service from the person who helped me. He went above and beyond to help me find the multiple items I needed. All the stuff I needed took a while to find and get together so I definitely appreciated the patience. I was also offered some help to take the everything to my vehicle. If you frequently buy music items here, make sure you sign up for the rewards ASAP! It will definitely save you in the long run.
-
August 2023 by Nancy B.
Manager, Jeff went out of his way to help my son Troy prepare for a harmonica solo coming up this weekend. He listened and gave some very helpful advice to make his performance better. The store is well organized and the staff are helpful and friendly. HIghly recommend!
-
November 2022 by Pixel Hated
Amazing store with amazing peopleHonestly haven't been into a music store in forever prices were dopePs. Also had very appropriately timed Christmas decorations.
-
October 2022 by Nate Kaplowitz
Repairs are incredibly delayed, poor communication. The horn we were waiting on was in their shop for a month before they even started working on it. Failed to keep deadline promises three times. Never go here for an instrument repair.
-
June 2022 by Marc Morgan
Took my electric guitar to the Yakima location to have action job and a couple of mods, like locking tuners. Dustin did an excellent job and my guitar plays great, now. It needed a lot of tweaking to get the action right. And he floated my tremolo, just as I requested. I definitely recommend Ted Brown Music, and repair guy Dustin!
-
April 2022 by Ginnelly Severino
I took my second hand guitar in to get strings replaced and it was returned to me with deep chips in the paint and scrapes all over. It was in practically mint condition when I dropped it off. When I brought the issue up to them at pick up they took no accountability and tried to shift blame as if I didn’t know what my guitar looked like prior to dropping it off. I tried to get in contact with anyone who can take responsibility for the damage to no avail. Needless to say I’m never stepping foot in this place again and I would suggest anyone who cares for their instruments not to rely on this places
-
January 2022 by Arturo Salazar
Great help from all employees. Asked for a lot of equipment and they delivered!!
-
October 2021 by Dan Arnett
10/12/2021 (5 Stars)I bring my 85 year old father here on a regular basis. The staff work well with him, showing extra patients with hearing loss.
-
September 2021 by A Google User
Hi my name is mya and i was wondering if i can go to your studio so i can make song called i love you but after your done making the music do you help them make the music video and post it on youtube and i was wondering if i can come on saturday ok and thank you ted
-
September 2021 by Gino Salandra
Horrible horrible service super rude employee he is very lucky it was my wife he was rude tho and not me! I will NOT recommend this place. Rather to buy online we just love to help our local businesses
-
August 2021 by Aarontube gaming 2007
Great service nice instruments and other products!!!
-
May 2021 by Oscar Gonzalez
They have great service, they answer any question that you have on any instrument!, and very good deals !
-
May 2021 by LUCAS MARSHALL
the place is very calm the workers always helping and great repairs!
