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July 2024 by Tina P
Very friendly staff and helpful too.
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July 2024 by Jeanne Richardson
We were having a problem with our cable box, a technician tried programming over the phone but it didn’t work, so within 24 hours they sent a technician named Riley, he changed box and was very helpful. Thank You.
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July 2024 by Pam Maison
Always very helpful, patient and professional here.
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April 2024 by Juan Sanchez
Bad service
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March 2024 by Ashley Carroll
Visited the store to return equipment. I definitely saved time by making an appointment. Great customer service!
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February 2024 by Kathleen Koch (WoodsyKnitter)
They never can help you only tell you to go online.
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January 2024 by Perry Ruckman
They were very helpful and pleasant to deal with.
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January 2024 by Paula Brush
I don't need to be offensive, but your help at your office on 16th. They're a joke they're rude. Not a good experience. Been with charter for over. Or spectrum, excuse me, 20 years.The worst service I ever had.
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January 2024 by Leith Burgers
Exchange was hassle free.
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January 2024 by Mikayla Garza
I just left spectrum and y’alls door was locked, mon-sat it says you close at 8 pm why were they locked ? How are you going to provide good service if you aren’t open to service people. Smh . Upset .
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January 2024 by Aaron Siebol
30% of the time this place kind of gets it right - 70% of the time, it’s wait times, constant clarifications of terms and service, semi contradictory information. Customer service rarely seems like it’s oriented towards delivering a positive experience, nor solving, what should be, relatively straight forward problems.
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January 2024 by Montez 509
place is small limited parking. Also, i stopped by in the morning, and it was super packed. i left and came back in the evening. fewer people
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December 2023 by Angela Pena
Knowledgeable staff today went quick.
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December 2023 by Kay Kay
I don't know if its just me but they are always VERY RUDE. I can't stand this store ( one in mall) switching today forsure. Paid cash for a 1200$ phone and was treated like dirt, when I was a sale before I had ever even walked in that store. Girl prejudged me all the way, planned on getting the flip 5 but oh well!!!
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December 2023 by Gary Butler
Long wait
