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June 2024 by Lori Cline
The employees are dumb. Well MOST are. Unless they have a computer right in front of them to look up whatever someone just asked them, they don't know what anything is. I thought if a person was an auto store employee they had to be somewhat knowledgeable about vehicles.
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May 2024 by Peyton Tennant
I went to this store about 45 min before closing to get my check engine light read & I waited in line for about 5-10 minutes with another gentleman that was just wanting to buy two items. Alejandro was refunding another customer back while (it looked to be) the manager was scanning stuff in the back. It seemed to be that Alejandro needed a managers code to proceed with the refund so he asked the manager to come up and he did so. After, the manager proceeded in the back to scan more items instead of helping the two customers in line. When it was my turn to be helped after the gentleman with two items was checked out by Alejandro, Alejandro told me that they couldn't check my engine light because there were only two of them in the shop and it was dark. This store is on the corner of two of busiest streets in Yakima, and apparently they are scared I was going to try to shove them in the car and steal them. I am a young, small girl, and all I wanted was for someone to check my engine light and give me good service. If they had a sign up that said they would refuse service to check the engine light past a certain amount of workers/dark times I wouldn't be complaining. However, I got bad service and they refused to help me. Honestly, Alejandro seemed like he was just doing his job while the manager was dinking around in the back. Do better and attend to your customers and put a sign up. I waisted 10 minutes of my life for you to scan 20 items and then proceed to tell me no.
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April 2024 by Kerry Beazizo
My engine light was on my dashboard. They do a reader for free. Small oil leak.
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January 2024 by Mauricio Goodrich
Every employee that works here went to Harbor University. That's right nothing but the best.
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November 2023 by Bryan Williams
Had to pick up my bubblegum flavored coolant I mean the European vehicle coolant lol why does it need to be pink
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November 2023 by 12th Man
4002 W Nob Hill Blvd Bad customer service from a short guy with chew in his mouth didn't get his name he seems prejudice felt like I wasn't welcome in the store if I can give 0 stars I would don't waste your money here
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October 2023 by On Fire Ministries
Great service
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October 2023 by Brian Ziegler
Always has my Auto part
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September 2023 by R Kat
Worst customer service experience award goes to this place.Went into buy ligts, dust cover n wipers. waited...n waited listen two the two employees were having non work related conversations.Waited ....one guy looked at me but continued his conversation. Another customer walked n they turned to him......I have never felt so invisible!!!!Stay clear of this place ladies, our money is not wanted here! Yakima 40th n nob hill
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August 2023 by Mari S
Second time!!! I have gone to this place and they always have an excuse as to why they can’t help me look up a part I needed. They had no one in line. All I needed was a simple part number for me to find the item my self and go on about my day. Thank god auto zone is just down the street!
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August 2023 by Rita Yates
Love picking up my gas additive here, always in stock with a fair price
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August 2023 by Kimili - Kimi Eagle
Owner came right out and greeted us.
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July 2023 by David Norbert Garza
I needed a transmission funnel, to add transmission fluid through my dipstick, which is a very small tube employee brought it out and installed it over the dipstick, it was a good snugfit I put in a gallon of transmission fluid to get me back on the road, thank you and be blessed young man!????️
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July 2023 by Kevin Morse
Good service
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July 2023 by Sarah Blas
Very knowledgeable staff
