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May 2023 by Cindy Knowles
I like going to the bank itself better than over the phone. They are very helpful and friendly.
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October 2021 by Shelly Laurie
worst bank ever!!!!!!!!!!!!!!! closed my account and my parents accounts as well last week. NEVER going back.
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September 2021 by Guadalupe Guizar
No help at all
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May 2020 by Rosysela Ochoa
This Covid 19 occurred in my city as I was unemployed since March, I tried doing the skip a pay as I wasn’t employed. Turns out the girl that did my paper work was no longer working ( found out just now ) so my car loan was obviously 2 months due, I called and called they said they would send me another one or they would call me back and nothing! Yesterday I talked to a lady and she said she would send it and was gonna talk to a loan manager in my city and give me a call back that everything would be fine! I never got a call back, today the took my car and as I called they told me there was nothing I can do anymore as my car was already taken when just yesterday the lady told me I just had to sing and send it back! I asked why there’s was no way I can get my car back I even asked if there’s a way to pay for my past dues and even the repo and she said I wasn’t getting it back unless I paid full amount of the car witch I can’t! I don’t understand how in this hard time they could do this and I tried getting in contact with them I have emails and phone calles screenshoted on my phone! I would not recommend as they don’t know what they are doing and don’t take notes of what they talk to a client about, when I would question they would just tell me the girl who was doing your paper work no longer works here and I had to know that why? I never got emails telling me I was past due until today I just thinks it’s crazy and sad that I no longer have a car and there’s no way I can get it with times like this
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March 2019 by Mari Corona
Does any one know if you can apply for a home loan with using ITIN number???
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February 2019 by Cindy amezcua
No option of 0 stars. Went in today and the person had the worst customer service manners I've seen . She was pathetic and useless and not helpful. They have the most pathetic rules. Not even a wife can make payments to a husbands car because they won't accept it because I'm not in the account but yes on a loan ,when I had no problems last year in the month he was in California. Get people that talk to customers nicely!!!!
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November 2018 by rebeca Gonz
I love coming to this one Diana is awesome helped me with a fraudulent charge and she knew what she was doing very professional and awesome customer service
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August 2018 by Lala Garcia
All girls extremely helpful and knowledgeable. Great experience every time.
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July 2018 by Henry M4
Thanks so much ðŸ‘
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October 2017 by JOSE MARTINEZ
Norma, extremely helpful!
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July 2017 by Jorge Mendez
FAST FRIENDLY SERVICE !!!
