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March 2024 by Jiovanny Gomez
Had a appointment online 2 days in advance. I still had to wait 2 more hours in order for my tire rotation to get done. What a disappointment and waist of time! Do not recommend this place to anyone. They pick and choose who they want to help first.So unprofessional thank you.!
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March 2024 by Nate Hiblar
Summer of 2023 they offered a great price and insite on options for bearing maintenance. 5/5Spring of 2024 they tried to upsell me tire siping mid service when having my summer tires mounted. 0/5.
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March 2024 by Clint Adamson
I've been a loyal Les Schwab customer for over 20 years, but the "we come running" slogan needs to go away. Corporate Les Schwab has joined the masses in poor customer service. I watch service techs and staff NOT running, NOT caring about the next guy who pulls up. NOT care about the customer waiting for a battery swap for 2 hrs to be told multiple times "you're next in line" to then watch other vehicles be next in line. Better figure out who's next or I'm going to take my business to a local company just down the road.
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March 2024 by Tina Villegas
Les Schwab is the Greatest. I've had flat tires fixed for free more than a few times over the years. Their Customer service is impeccable. Everyone is always very nice and professional. Get you in fast. I would buy tires any other place
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February 2024 by diana turner
Always treated very nice ! Been going their for over 30 years
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February 2024 by Melissa De La Rosa
I want to shout out Anthony at this Les Schwab location! I'd been having TPMS system issues for a while and after troubleshooting, he found that 1 out of 4 tires had a faulty and incorrectly-sized component within that system.He was so friendly, quick, and patient! I really appreciate that he did not sell me things he knew I did not need (any woman visiting a car shop has had this experience!) and took the time to explain why my tire kept deflating, even post-flat repair.Not even Costco or the actual Honda dealership have ever given me this level of service. Sending all of my friends and family to you guys! Thank you, thank you. :)
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February 2024 by eric erisman
This place is awesome!! I was in town for a work trip, so I had a rental car. I got a flat tire and I changed to the spare. I called the rental company and they wanted to charge me $230 to send out roadside assistance to fix the tire. I declined and took the tire here and they fixed it for free. Can't get any better than that.
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February 2024 by Daryll Diga
Five stars for sure would be my rating. If I can go for more than five then I would. This store has done so much when it was time for me to get tires. Ramon was knowledgeable about the tire size that I needed for the rims that I was about to get. That itself gave me full confidence in trusting him with my car. Overall, customer service was top notch and if you were to look for a tire shop then I would recommend this Les Schwab.
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January 2024 by Eric
What’s the point of scheduling online if you’re not seen for 45 mins after your scheduled time
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December 2023 by Angela Pena
Waited 6 hours for new tires, thank God they had popcorn
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December 2023 by Emily Romero
Shout out to Erika who helped me save over 800 dollars by helping me replace my tire under warranty. Something the Selah location couldn’t even come close to doing. I don’t care how far I have to drive from, this location will always be my number one moving forward.
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November 2023 by Jessica Berger
It was amazing, I want to thank personally for beeing one of the BEST, workers who literally went over and beyond his call of duty.
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October 2023 by Oscar Chavarria
Really liked the service and quality of this location. Same day alignment and tires. The guys look very pumped to get the job done correctly. Very friendly environment
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September 2023 by Joseph Tan
Great service. Grant was super helpful and while many has forgotten service with a smile, he hasn't.Great company, good service men, will always use them.
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April 2023 by shoey6811
Managers here are great...Disappointed when Paul left, but he has been replaced by another amazing manager Bryce.And the ladies at the front desk love them and their knowledge as well. They all are the reason I drive from Cle elum when I need things done to both of my vehicles.
