-
November 2023 by Lisa Akehurst
Amazing company. Prompt. Effecient. Cost effective. Friendly and great customer service
-
September 2023 by RV Yakima
We have been using this company for several years. They were not the original installers of our soft water system, and under sink water filtration system, but we are very Happy that we switched to them. They did several fixes on both systems, and have done an excellent job of maintaining them. Friendly, Punctual and Professional. We definitely recommend them.
-
September 2023 by Jon Hutton
We purchased a Eco Water system over twenty years ago. When we had our bathrooms remodeled we found out that only half of the house was using the system. I immediately called Independent Water Service and they reluctantly came out. After investigating they said that there was nothing that they could do. I hired a professional plumber after our main water line went down and was replaced. The plumber was able to connect it to the entire house. I did not get any help from Independent either financially or in anyway. This week our week was ruined when our system blew up, flooding our basement and doing a lot of damage to our basement. We hired a contractor to deal with the mess at a huge expense of at least $5,000. We found out that now Eco Water has a pre filter to keep this from happening. We were never notified of this potential problem and now we are two retired people facing not only replacing this water softener but paying for cleanup. We are considering going to court to get some of our money back.
-
September 2023 by Richard Johnson
Dwight came the same day I called, knows what he's doing, fixed my water softener on the spot. I would highly recommend
-
July 2023 by Brent Slaugh
Great Company! Joe has been our service guy for better than 5 years and is extremely thorough, informative and hospitable. Karen in accounts receivable is always kind and patient. I highly recommend Independent Water Service, Inc.
-
June 2023 by Matt Poppoff
I've used Dwight and Independent Water on 3 houses now and they have always been my go to. Super helpful, knowledgeable and responsive.
-
April 2023 by Jo Klarich
Appreciate annual service and the work done is/was really exceptional. Thank you, Independent Water Service!
-
March 2023 by Kari James
If you are thinking of a water softener, look no further! Dwight came to the house and discussed our option to meet our families needs. We were really worried about having the slimy feeling you sometime experience with a softener. I am happy to report that we have soft water with no slimy feeling! The install was painless and Dwight answered all our questions.
-
February 2023 by Bill Landon
Independent Water Service performed annual equipment service. Easy scheduling, arrived on time. Prompt, friendly and reliable service on our soft water and RO systems. Joe patiently and clearly answered all my questions, plus gave me some pointers on things I should watch for.I highly recommend Independent Water Service for equipment installation and post-install annual maintenance and service.
-
February 2023 by Doug Fishback
Dwight, Joe, and Bruce are obvious experts in dealing with plumbing and all water issues. We have had the pleasure of working with EcoWater for 45 years!!!
-
November 2022 by Steve Pesek
Dwight from Independent Water Service fixed our water softer (11 years old) and got it operating correctly in about 30 minutes. He was very patient in explaining the settings, operating cycles and he reset the softener to better reflect our current water usage. Great service, knowledge guy!
-
September 2022 by Scott Jones
Did a great job on install. Took time to explain operation and filled with salt. Would recommend for install and service.
-
August 2022 by darla worrell
Love the new water softener! Never knew how much of a difference it would make. Everyone at Independent Water service was very helpful and informative. Quick and easy process from start to finish.Thank you!!Chris & Darla Worrell
-
July 2022 by Bill Cox
They do great work and at a fair price.BC
-
February 2022 by amie rudnick
Dwight and his team are the best! I own a very old and difficult property on a mountain pass. Every time I encounter a water issue, I calll him up and he seems to be able to pull the answer out of his pocket. It's so great to see a company that still cares about their clients.
