-
December 2023 by angelo flores
The customer service was excellent, made my car look like new! They stand on their work and price, anytime I need anto body work done I go to Jerry!
-
October 2023 by Eric Lemus
Professionals and very meticulous on the work they do. I would rate this shop an A+. From start to finish they are knowledgeable and I would highly recommend Jerry, and his outstanding Staff. My 2021 GMC Sierra AT4 looks as good as new.Services: Painting
-
October 2023 by James H.
It was truly refreshing to find Impact Collision Center in Yakima. Incredible customer service, great body work and they are willing to work with insurance companies to ensure that you get your money's worth. They take pride in the repairs requested and do it in a timely and cost-efficient manner. They are willing to discuss all your options for repair and the cost difference. I have never felt more comfortable than working with Impact Collision Center. I was first attracted to their services because a motor specialist recommended the work of Impact Collision Center. I will definitely be returning for any oil changes, paint repairs, or any needed bodywork.
-
August 2023 by J. G.
Our car was "injured" due to a pick-up truck backing into the fender. My husband and I began to get estimates for its repair. When we drove into the parking area of Impact Collision Center, we were met and greeted very warmly. It only took 15 minutes for him to give us a reasonable estimate. The second collision center told us that they wouldn't even give us an estimate until October, which was 2 months away. Another center was very dirty, and we weren't greeted or acknowledged. Therefore, we went with Impact Collision Center and am so glad we did. The car looks like brand new! They painted and put new pin-striping on the side, plus cleaned the inside! We are very pleased and highly recommend Impact Collision Center.
-
August 2023 by Jose Perez
Great customer service! Dropped by for an estimate and Jerry was quick on helping me out. Turn around from estimate to the actual repair was fast. Jerry is very friendly to work with and knows what he is doing. If you want great quality and in a timely manner, Jerry at Impact Collision Center is the man to go to.Services: Painting
-
July 2023 by Kassandra Luna
I experienced great customer service from the beginning until the end when my car was finished. Impact collision did great work and when I had first called to see if I could get my car in to be fixed they got me in right away. The manager Jerry was very helpful and they even did a courtesy buffing on a mark that was on top of my trunk. I would definitely recommend them for your vehicles needs!
-
July 2023 by Tod Nedrow
I was very pleased with my experience here. Personable staff and competent. Very quick turnaround on repair estimate. I wouldn't hesitate to come here again.
-
June 2023 by Maria Tovar
Took my car to this shop after being involved in a collision. The owner was very professional and provided excellent customer service. The estimate was done quickly and he took care of dealing with the insurance agency regarding estimate. It took a couple of weeks to get the parts needed and only a couple of days to get the repairs completed. I highly recommend this auto shop.Service: Body & Trim
-
June 2023 by Suzy Mortimer
Damage occurred mid April. Another very popular local body shop said it would be July before they could even get it into their shop. Jerry and his crew got my car in the afternoon of May 1 and had it ready to go by noon on May 3! Outstanding job on the door replacement and dents and very nice guys to boot. They even washed and vacuumed my car. I would highly recommend Impact Collision Center for any body work or car painting.Service: Body & Trim
-
May 2023 by Laura Suarez
Overall a great business my car doesn’t look like it was even hit, repair and customer service is awesome!
-
May 2023 by Daniel Terrell
Had quater panel replaced. He did a great job. Work well with int insurance as nce.Service: Painting
-
May 2023 by juan navidad
Impact Collison really knows customer service. I gave them a call about needed a bumper replace and the radiator as well. After further inspection, the body technicians were able to find more problems and were willing to make sure to repair or replace any parts as needed. No matter what issues the car had, Impact was willing to make sure every issue was addressed and fixed. I highly recommend Impact Collision to anyone who needs body work done on their vehicle!Services: Painting
-
March 2023 by Yadira Flores
I took my Dad's truck for repairs to Impact Collision, they did excellent work! They left it looking like new!They helped with the insurance company and have excellent customer service! I would highly recommend this Company ?Services: Painting
-
March 2023 by Elizabeth Paulino
They were very professional from beginning to end. They did an exceptional job and kept me apprised of the status of the repair. I will definitely refer others to them!Services: Painting
-
March 2023 by 1984mmafan
These guys were very professional and got my car done in a few days. Awesome work!Service: Painting
