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October 2023 by Lloyd Kenzle
I had engine problems with my Ford F350 diesel. It had contaminated fuel they flushed the system changed the filters. Tested the truck to make sure it was running properly.They performed this in a prompt and caring manner.We were traveling through Yakima on our way to Desert Hot Springs.Anyone needing auto repairs or tires this is the place to use.WE HIGHLY RECOMMEND THIS AUTOMOTIVE REPAIR BUSINESS!!!
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October 2023 by Luke Jimenez
This place charges too much for very little work wouldn’t recommend it basically tried taking my money for no work done to the car and I had to tow it to a different shop please don’t go here
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October 2023 by Cheremy Allgaier
Excellent customer service, fair prices, quick reaction time when we needed them the most!Services: General repairs & maintenance
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August 2023 by Corey Mann
This is the best place for oil changes and work around that I’ve been into!
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June 2023 by Tara H.
This place sucks, don't go here, they had my vehicle for 8 days to replace the control arms, did an alignment 3 different times, blamed my tires were too big so it was gonna "pull" my vehicleIs still all messed up not to mention they put the wrong control arms on! Now I have to go get the right ones somewhere else . The owner is not friendly at all & he wasn't willing to do anything at ALL! Wouldn't give me a refund , (basically your sh*t out of luck) I'm out money big time. Don't go here these guys have no idea what they are doing and they just blame the customers . Waste of my time and my energy & my money,to deal with people like this. Don't waste your money or your time on these people, not to mention they always had an excuse for everything or they were "just about to call you" with a update. They are trashy . What a joke ,ZERO STARS GIVEN shocking there isn't an option for that.
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May 2023 by Gerry Knox
Great experience with Cassie and kory and their team , kept me under budget and replaced exactly the items my rav4 needed to keep it running smooth , cool and effecient... I'll definitely be using their services again
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April 2023 by Nathan Boots
Friendly Automotive has been an amazing help! Every time something happens with a vehicle we take it to them and they do great work! The did an inspection on my new vehicle and have helped keep up with any maintenance it needs since. With 3 locations, it always feels like help is right around he corner!Services: Transmission
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March 2023 by Jack R.
I was on a road trip when my car went in to limp mode I went to friendly automotive they changed my camshaft sensor and a oil change and diagnostic it coat me 500 us dollas for everything I drove one hour away from Yakima and the engine light appeared again and car went into limp mode again.I took it in to another garage two days later and the automotive mechanic fixed the wires that had been chewed threw by rodents which connected to the camshaft sensor this additional work cost 120 is dollas the mechanic said the camshaft didn't didn't need replacing or the oil he said the wires was most definitely the only issue with the car And with them spliced back together they would have no issuse With the car. the service seemed helpful and friendly at first but now they haven't phoned or emailed me back to explain or help recover cost I wasted like the diagnostic and recommendation which was 130 dollas what an embarrassment of a service mechanic and I'm truly coming away upset with paying 500 dollas for nothing
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March 2023 by Damion Todd
Cassie and crew are knowledgeable, reasonable, and friendly. They are not afraid to learn about and service my new plug-in hybrid and still work on my old 285k mile SUV. Thank you again for another good service experience. This time was an oil change, tire rotation (I bought my tires there), brake inspection, and emissions diagnostics. I have also had BG product services performed many other times on my other cars. I will be back again at 290,000 miles for more service and repairs to keep it running!Services: Battery
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February 2023 by Emma Holm-Cohan
I rented a 15ft U-Haul truck for my move from Yakima to Weaverville, CA that was handled by Friendly Automotive & Tires. I had pleasant in-person and phone conversations with U-Haul representatives. However, the truck had an 1/8 of a tank of gas when I picked it up, and I was told at pick-up that I needed to return it with that much gas. When my husband dropped the truck off in Redding, CA, he was told it had to be returned at a quarter tank otherwise he would be charged $28.96. When he questioned them about the inconsistency, he was given a generic excuse about it being the company policy. Please don't provide information about U-Haul agreements at pick-up that is going to be inconsistent with information at drop-off. I provided the same feedback to the drop-off location.
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February 2023 by Ivan Sandoval
Very dissatisfied with customer service experience I had with Cathy after taking a diesel 350 Ford truck to get fix on a fuel electrical issue. They worked on it for almost a month then they called truck was ready for pick up and almost 3,300 bill to pay we paid and went to pick it up. About 5 minutes after driving it heard a loud noise find out the turbo boot clamp went out of place made it home try to put it back together found out the clamp was over-tighten and threads broken overall not a big problem I still felt the need to share this with Cathy to may be reach a convenient agreement to which she responded poorly profesional and offended. Apparently they tested the truck and it was fine which to my perspective it they would off had the turbo boot would off came off then. So over all ofYou need your car fix and you have no rush and willing to spent a couple thousand grand on it take it here just know if it guides you issues right after is out of there THEY WILL NOT BE RESPONSIBLE. Your on your own there.
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February 2023 by Jessica Reyes
Friendly automotive is great, they helped with all my automotive need. Customer service is great and fair pricesServices: Oil change
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January 2023 by Freida C.
got an alignment and they were great, did a good job and were professional and welcoming. thank you!
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March 2022 by Linda King-Brothers
Friendly Automotive is amazing! They were able to get me in last minute for a pre buy inspection. They were very informative about the vehicle I brought in. I appreciate the time spent with me to give me all the information they could. If I lived in the area I would trust this place to be my main mechanic.
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January 2022 by Tyler Wissman
I had an issue with my Subaru and they were able to fix it the same day and even went to Subaru to get the correct part. Kathy (I believe that was her name, she’s the office manager) was very nice and informative. They called to keep me updated on everything. Prices were reasonable and we will definitely use them again.Service: Steering & suspension repair
