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December 2023 by Jane Lotz-Drlik
I have received three FEDEX envelopes left on my doormat. The third was soaked through by rain before I could retrieve.Why were envelopes not left behind screen door or PUT THROUGH PLAINLY VISIBLE FRONT DOOR MAIL SLOT?Please use eyesight and common sense. Thank you.
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December 2023 by Rinda Followell
They said order delivered and I didn't get it I have no tracking number for them so I can't talk to a real person
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December 2023 by E Goodwin
Package was supposed to be delivered today. Driver listed it as an incorrect apartment number. They never even came to the building. Number is clearly visible from a vehicle.Called their customer service number. They suggested that I just pick it up. There are many reasons why I decided to have a oversized 70 lb package delivered versus buying in the store.
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December 2023 by Brian Borgatti
They shipped a letter containing a check to my work. It was not in the shipping envelope and the letter was opened. I have picture proof it was sent in one of those orange, protective packages with the shipping label on it. Why was it removed? If there was cash inside, was someone going to steal it? This incident makes more sense having read through the reviews for this location. This location is an embarrassment to the FedEx brand and deserves punishment.
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December 2023 by Cameron Johnson
Ive had multiple packages get delayed by this specific destination, my packages will come from new jersey, go through every location perfectly fine just to get delayed by yakima. Im sick of it. I literally was in yakima, drove to my town, and that exact day it got delayed. I mean hell i coulda picked it up from the facility my damn self
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October 2023 by Jessica Maughan
They were busy, but the associates were friendly and made sure everyone was taken care of in a timely manner. It was simple and fast to mail out multiple packages to different businesses. Will definitely be using this location again.
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October 2023 by Ardnas G
Fedex sucks here in Yakima. Not sure what these delivery drivers use to look up addresses but they be delivering my packages to the wrong apartment EVERY TIME. Use smarty street dude it ain’t that hard to verify what apt number is correct. I’m glad they take pictures so I use that against them when I make my complaints!
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October 2023 by Joseph Hernandez
Tried returning blast onn 5.1 37" surround sound system with subwoofer to vipoutlet. Couldn't return because FedEx couldn't scan the return label. Well kept the sound system just ordered a replacement subwoofer other one blew. Still brand new too. Sure FedEx had no problems when I had to return a Smith and Wesson pistol to be repaired.
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October 2023 by Montez 509
nice location for dropping off packages ? helpful veryful every time...
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October 2023 by Pete Carvo
Fast, helpful, friendly staff. The lady behind the counter made shipping my package
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October 2023 by Colleen Franz
So helpful in determining the best way to ship my package! It is already at its destination.Thank you
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August 2023 by Janice Ancell
Friendly, fast and efficient!
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July 2023 by Charity Willis
Good luck getting any personal service. They can't find a package but it's not their fault. It's this other FedEx hub station's fault. They won't give you the number of that hub but tell you if you want to speak to that office you'll have to go to that city! 3 weeks later and still waiting to hear how FedEx plans to fix the problem they created....If you need to ship fresh food same day delivery or overnight delivery DO NOT TRUST FedEx!!! Seafood arrived a day late (no explanation given). Food arrived spoiled because it sat on a hot FedEx truck a whole day, the warehouse all night and back on another hot truck the next day. Package was clearly marked "KEEP REFRIGERATED" and had adequate insulation and ice packs for the shipping I purchased, shipped from a popular seafood shipping compan that I have successfully ordered from before. FedEx wouldn't let me file a claim personally. So the seafood shipping company has been trying to get the claim processed on my behalf. So here we wait.....I'm out over $130, my parents are still waiting for the father's day gift we sent and FedEx couldn't care less! ? Shame on you Moses Lake hub and/or FedEx delivery driver to Omak location!!!!!
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June 2023 by Juan Gonzalez
Very disappointed on how my delivery was left at my door step open and banged up like it fell off the truck and rolled down the hill for a mile no stars from this guy thanks
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June 2023 by Peter Maximus
If I could give zero stars. When your job is to deliver items. Make sure it's the correct address.
