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February 2024 by Melissa Walsworth
Super helpful over the phone!
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December 2023 by CarlyJo Edwards
The guy was really understanding and worked with us too have the best outcome we could hope for. I really disagree with police being able to impound your car for absolutely no reason, except the power trip he was on.... and then I'm sick with a giant impound bill that I can't afford just to get my only mode of transportation back... so I either borrow the money I need from somewhere and pay the outrageous bill... or I say screw it and just look for another cheap car somewhere... but then I'll eventually get stuck with the bill in collections, which will then suspends my license... I think the whole business is a scam....I do have to say though, that the owner of this tow company was more understanding than most, and worked out a deal with us that we could live with, even if we weren't exactly what you'd call happy with the whole thing.
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November 2023 by Lisa Allen
Kid got in a wreck early in the morning. Elite was phenomenal in retrieving the car, keeping possessions in place despite terrible damages and was beyond helpful in working with us and the insurance to get our belongings and make sure releases were in order. The office staff was empathetic and kind. I wouldn't hesitate to use Elite Towing personally in the future.
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August 2023 by Craig Gourley
Worst most disrespectful company in Yakima. DO NOT USE this company. We have fired them as our commercial tow company. Wish I could give them less than 1.Service: Car towing
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July 2023 by Barry M
They towed wife’s car from her place of work, because she dropped it off at 4am before work to travel out of town. After explaining this to the guy at elite towing, he had absolutely no compassion, nor understanding for the series of events and misunderstanding.The only way to get her car out was to pay almost $450 in towing fees.These guys are a(not good people)holesDon’t do business. Call Bilko.
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May 2023 by sean melton
Terrible customer service. Called to have my car towed and got mad cause i correct him to where the location was I wanted the car to go to. Started cussing me out for no reason and then hung up on. I was told I was speaking to the owner.
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March 2023 by Michelann Vendetti
This is a bad place. Very bad. It mite not be they're fault since it's the cops who choose who tows the cars but still they didn't have any compassion for me and my property sincei was I'm jail for 41 days. And they sell ur vehicle after 30 days at auction. It's a long story I'll write more later
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January 2023 by Moose
Great service and fair price, on time and friendly. Wouldn’t call anyone else.Services: Local hauling
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December 2022 by 9paraclete
THESE ARE THE WORST HUMAN BEINGS ON THE FACE OF THE EARTH. THEY STOLE MY CAR WHEN IT WAS PARKED IN FRONT OF THE REPAIR SHOP
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November 2022 by Leslie Richmond
I had a blow out on freeway. After I called he was there within minutes. Awesome service! Really nice guy(Billy). I def would recommend them and will for sure, they saved my butt. Thanks again!Service: Car towing
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August 2022 by April M.
Broke down at 2pm on Sunday. Called our Premier RV AAA and well.... they left us stranded on the side of I-90 for over 24 hours!!! We called and called but they weren't helping us!!!! Then AAA finally called us back the next day only to tell us we were on our own!!! So after a bunch of calls to anyone and everyone listed on Yelp and Google we finally got found Elite Towing our of Yakima! Believe me I was persistent!!!!!!!! They were busy so they weren't sure when they could get someone out to tow our RV but they came through!!! We appreciate all you did for us and I know it wasn't easy in that heat!!! Thank you so much ELITE Towing in Yakima!!!! Now to just get the RV fixed so we can get it home to the other side of the pass!!!!
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July 2022 by maria sanchez
So we got or car stolen and the police because it was on private property tow it to this place. And due to long hours at work out of town and not able to pick it up they are charging us tow fee of $300 and $56 storage fee a day and as of today it is $893.48 and keep growing. I don't understand why they can't be understanding. We have tried to pay over phone so while out if town family or friends could go get it but the lady there said no they can't do that I am so furious that this company is charging us to pick up our stolen car. We didn't ask for this or give permission to tow it. This is crazy after today it will be over a thousand to get it out. So fustrating!!! And sad people can't be understanding unless it was them going through it. ????
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July 2022 by Nick E wilson
I Highly Recommend Elite Towing, They Really Know Their Stuff & Will Do The Job Right & Take Great Care With Your Vehicle. I Highly Recommend Elite Towing.
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June 2022 by Jeffrey Richardson
Rv broke on white pass. Allen loaded up and had us back by 2pm. Very nice to work with.
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April 2022 by Amy Ancira
I had an accident very late Sunday evening, called multiple towing companies and Elite was the first one to respond. They were out to where I was in 10 minutes or less. They got my car on a flatbed in about 15 to 20 minutes and got me to my destination very quickly. Both gentleman were extremely friendly and helpful. Price was very reasonable and I would definitely recommend.
