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March 2024 by Susan N.
constantly lose the signal for wifi paid every month for 2 1/2 years anyway now they suspend my service for no payment yet for only this month. wow if I had service at least 1/2 a month I pay now they do this. I feel it's very poor service never works anyway horrible wifi service lose or not even get a signal
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March 2023 by Micheal Hicks
Called up there before I went in and said I wanted to do a PC build . When I arrived all of the pieces to my PC were already pulled and READY TO GO. My PC was built and i came back to get it the NEXT DAY. Thank you so much for your wonderful service ! It couldn't have been any better. The PC works great by the way . I HIGHLY RECCOMMEND this store .
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November 2022 by Peggy Schelhammer
Fast service. Repaired my computer when I thought all was lost. Highly recommend!
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September 2022 by Wanita Brown
Good store there prices are good and the staff is friendly and very knowledgeable. :)
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June 2022 by blah blah
Good customer service. They're the first place I look when looking for PC products. Would be 5 stars but I wish they would post which products they sold on their website so I didn't have to go down there to find out that they don't have it.
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April 2022 by Jeff dauenhauer
I was very Impressed by the store, along with their selection of merchandise. Although they didn't have what I was trying to purchase in stock. They still helped me out with another one of my computer problems for (FREE) and made my trip worth it. As I live in Ellensburg and road my bike there with my son. I will be continuing to be sure that I let everyone know that needs help with any of their own computer issues to give" COMPUTER WORK'S" A opportunity.####(LET'S MAKE SURE WE ARE GIVING SMALL BUSINESSES A SHOT, BEFORE WE HEAD TO THE " BIG BOX STORE'" SMALL BUSINESSES NEED OUR HELP MORE THAN EVER!)#####{' ∆∆'}✓,. ( "COMPUTER WORK'S" HAS MADEANOTHER HAPPY CUSTOMER!)
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April 2022 by Collyn Rae
You'd better know your prices (from other places) and you'd better know their return policy (which is terrible. If you touch it - it's used. If you dont touch it - there's a 20% restock fee ) Prices are roughly DOUBLE what you can find anywhere else.Make sure All of your pieces and paperwork are returned to you...because that's an issue. If they install a program for you (which was marked up to Double the cost), God help you getting the password for it.No Faith in this company At All. They are Not upfront with their communication.BEWARE!!!
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December 2021 by Cat Vitki
Called to get internet service, talked to a nice guy that directed me to a different provider then instructed me on hardware to help with my computer needs. He was very kind and helpful and I will definitely be going to them for any help in the future.
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June 2021 by Scott Lee
I've been a happy customer of Computer Works for over 20 years. I miss their great location on South 1st street but their attention to detail and great service live on in their current cramped quarters. They've built and maintained 2 computers for me and and I've always enjoyed a quick turnaround in the rare occasions I've had a problem. They explain everything thoroughly, offer solid opinions when asked, and stand behind their products. I'm happy to give them a hearty recommendation.
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June 2021 by Kirk Bosler
Purchased a computer, desktop. Failed to work, no hesitation replacing it (thankyou), when I picked it up I did not receive power cord. Called secretary, I did not get power cord, offered to purchase one..after such technical acumen, to lose a customer over sometime so mundane, ludicrous! Customer relations should take a priority.
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March 2021 by Jay Lindstrom
My level of dissatisfaction runs deep. No technical support numbers, no technical support email, calling goes to a full voice mail box, attempted to submit an issue on their website form and it continually fails, Their website is just as bad as their support. If there were another option for service, I go there in an instant.
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January 2021 by Ruth T.
This is the second time I have had this company fix computers I have had. While it's no frills and they are in a small building that looks like it's seen better days, the employees I dealt with took care of my laptop issues in a timely, affordable manner. They're not overly customer friendly, but I mark that up to the fact that their employees probably spend most of their time working on computers rather than spending time with actual customers. If I have other issues that Best Buy can't take care of (since that is where I purchased my most recent laptop & added insurance through Best Buy) I will use Computer Works again and would recommend them to friends.
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October 2020 by Lindsey M.
I see a lot of 1 star reviews and feel sad that they didn't have the great experience I have. Computer Works has been extremely responsive to my company's needs and we use them on a regular basis. Rob is amazing and extremely knowledgeable. The receptionist, Lynne, is great and Don is always willing to help. They have rewired, fixed our towers, assisted with VOIP transformation and installed extenders, not to mention many other services. We are glad to call Computer Works our tech company.
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September 2020 by Son Morales
hey check this out. took my mercedes fob key circuit board to computer works. istead of spendinng 300 bucks on a new key. orland fixed my circuit key for 70 bucks. thank u awesome job. good work good price..
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April 2020 by Marc Gabbard
My business laptop's hard drive crashed Friday. I dropped it off at Computerworks Monday morning. Tuesday afternoon I received the diagnosis and was given all of my options from replacing the hard drive to replacing the laptop. Wednesday afternoon and I have the laptop back. They were able to salvage all of my data, reinstall all programs and its running like new. Thank You! Ihighly recommend Computer Works.
