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August 2024 by Osniel Amador
Horrible place to load… poor communication between the Client and the Warehouse and it will take quite a while…. 2 days to pick up some pallets ??
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August 2024 by Elona Trust
2 stars for fast loading only. Loaded in 1.5 hours and then I lost 5 hours because they loaded it wrong, there was overweight on drive axle, then when I was 70 miles away they called and said they forgot one pallet, I had to go back. Horrible, unprofessional workers.
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July 2024 by Bosanko
I would give 5/5 but hear me out … I had an appointment at 5:30, arrived and got a door right away and they loaded me within 45 min. That part of the experience was great and the guys running the forklifts, they work hard and deserve all the kudos…
But, the issue lies behind the shipping department.
You have two girls back there who don’t know how to communicate. If you ask a question to one, she will ignore you, then look over to the other girl and smile, all while acting like she can’t understand the question that was asked. I think I asked a total of 5 questions and I got the same response each time … a look over to the partner and a smirk.
I don’t understand why. But I found it very disrespectful..
Other than that, the facility was a nice place.
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July 2024 by Pln
Terrible place, especially if you have an appointment in the afternoon. 7 hours waiting for loading. The girls from the office are absolutely not professionals, disrespectful and don't know their responsibilities, they just talk to each other and don't even pay attention to the questions you ask them. I had to wait for the paperwork to be completed because they were having dinner. This is ridiculous?♂️
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July 2024 by Chris Boring
Pick up here regularly. Never an issue at all. Typically get a door and loaded prior to appt time. It’s really all in the attitude. Clean restrooms and vending machines as well. HUGE lot to back in . Overnight parking as well
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July 2024 by Sandeep Singh
10 hours waiting no good service ????
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June 2024 by It’s Mike
Trash of a place. They failed to put in the appt that was confirmed by email. Rescheduled to 8 hours later. Despite telling me a couple times that they’ll load me before my appointment time, it’s now 3hrs past my 2nd appointment and they keep giving me that typical classic “we’re behind today.” Of course you are, that’s what you all say every. single. time. That’s on top of the fact that I have another pickup that will most likely have to be rescheduled a 2nd time. No regard for that of course. Just a rotten industry is what this is, and it’s not getting any better, sad.
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June 2024 by Anton Polyakov
So slowly, deserve 0 star
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May 2024 by Manvir Singh
In n out in 2 hours
Quick loading
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May 2024 by Олександр
fast loading on time. friendly and welcoming team.
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May 2024 by Mr. Furley
I have picked up here a few times but was hesitant to post a review initially thinking that the lady (tattooed knuckles) in the office was having a bad day; we all have them. Wow, was I wrong!!! This woman must be having a bad life!!!!
I won’t go into all the details because unlike her I value a drivers time so I will make this short.
DRIVERS ARE THE REASON YOU HAVE A JOB, LADY. WE ARE NOT AN INTERRUPTION TO YOUR “SOCIAL LIFE” AT WORK!!
If management is reading this I STRONGLY encourage you to provide her Customer Service training or remove her to a back office where her interactions with hard working men/women is limited!!
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April 2024 by Sergio V
Someone called me by the name Crisanto Hernan and told me "Go inside the loaders are waiting for you. Hurry up" When I went inside there was no one there. Then a forklift driver shows up and says I will be back in 10 minutes, and it took him half hour to be back. I stood there in a cold warehouse waiting for him. What a terrible experience
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April 2024 by Cj Morientes
Mt Adams in Bingen and this place have become very slow as opposed to most of the coolers in Washington. Don’t bother showing up early in my experience you’ll sit here long after your actual appointment. They’re not at all bothered about wasting peoples time. Been to pretty much all of them in Oregon and Washington this is definitely near the bottom as far as time wasted. Nice big lot that’s about the only nice thing. No scale.
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April 2024 by Camille McCargo
I want everyone to know how horrible this place treats the drivers who are picking up their fruit and delivering it. This place does not care about the drivers that are hired to deliver their products, now with that being said, as a driver's wife I'm completely discussed at how the truck drivers are treated here, my husband had a pick-up time of 11 pm on 04/ 15/24 at 1 am there has been no contact from the warehouse. Now as long as the office was open there was a bathroom but once it closed there were no restrooms for any of the 10 trucks that were out here waiting with us. There was nowhere for the truck drivers or their passengers to eat or shower or bathroom so we had no choice but to sit in the parking lot of your warehouse all night it wasn't until my husband called your office after yall opened back up that we got a door to get loaded, this is inhumane and uncalled for you don't do humans this way especially people you want to take care of your loads and get it to your delivery place, how dare yall treat people this way and what's worse is yall have been notified time and time again and you haven't changed a thing so I tell yall what I'm gonna do I'm gonna first bless your little hearts then I'm gonna make so much noise with the governors of your state and then the states you are delivering to and then all the stores that buy from yall. I'm gonna tell everyone how horrible you treat people that work for yall that no one will want to buy from yall, if you treat the drivers this bad how bad do you treat your warehouse employees? I bet they have a lot to say too!!!! Yall should not ever treat anyone this bad. I see your perfect pictures on Facebook and your website of family and friends andblahablahablaha but that is a joke yall don't care about anyone only the money that you make and you don't make it all the little people that slave for you make that money only they don't see any of it because yall are a horrible company and I promise I will change the laws and companies like this will not be able to treat people especially the truck drivers this way anymore I will make sure all these companies have to compensate the truck drivers for their time ( hours spent in your parking lot with no restrooms or ways to get a meal). We were here early hoping to get loaded early and if we didn't that was fine but we were here about 4 hours early, and should have started being loaded at 11 pm our appointment time but with 13 docks and yall were only loading 2 trucks at a time and we didn't start getting loaded until 830 am the next morning 9 and a half hours after our appointment time, with the state of the art equipment yall have in this warehouse you have the capability to load more than 2 or 3 trucks at a time but you dont. So with that being said yall owe us and all the other drivers that yall have had sitting in your parking lot waiting to be loaded hours after their appointment times a lot of compensation, I am sure the other drivers will let you know their wages for sitting and waiting for yall to do your jobs but for now here is my husband's wages for wasting his time and making sure he was late for his next job. So $250 a hour starting 2 hours after our appointment time so that is a total of $1750.00 we are owed for your tardiness. Please note I won't stop making lots of noise until this company and all the others like yours pay these drivers for their time yall are wasting and for the next jobs they are not getting because yall are neglectful and tardy in your own business.
Please understand I'm a responsible person but when you mess with my family and my fellow trucker's livelihoods then that's where my reasoning ends. Please change your policies and remember these are people's lives that I am willing to fight for if you're willing to hurt them the way your company is now!!! Please don't ignore I won't go away!!
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April 2024 by Zdenek Selepa
Nice place for loading with clean facilities,
Taking long time to load ! Please fix your appointment system! Arrive 7PM for 10PM appointment and didn't get loaded until next morning!
