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February 2024 by D H.
What the heck...only ONE handicap parking space. Surely this is a violation of the State ADA law. Guess those in need are supposed to park in front of Office Depot and use all their spaces. I just might complain to the State.
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February 2024 by jose rivera
They have an excellent assortment of electronics and they also have quality appliances at a good price, you can practically find what you need and the service in Spanish is excellent. I am happy with everything. I recommend it.
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February 2024 by Cholo Lopez
They are experts in what they do and treat you with kindness.
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January 2024 by Gaylen B.
We were blessed to have Peter as our service rep. He spent a lot of time helping us with our phone problems. Thank you Peter
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January 2024 by Johnny De Leo
Best managers!! Definitely worth going.
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January 2024 by Jefe F
Horrible customer service and that starts from the top- you have managers that are kind and professional and you have others like Caesar, that likes to go on a power trip of authority because they have nothing else to lean on. His own employees know what an unprofessional of manager that he is. Best buy needs to finally cut the cord with this guy!
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January 2024 by Geoff Baker
Always good: great recommendation to meet need. Ordered on line. Thanks, Geek Squad. You are the best. Professional!
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January 2024 by Anita Nez
I go in tell them what I am trying to do. They show me to what I need! Nice folks!
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January 2024 by Yaritza Marquez Martin
Please be wary of the Geek Squad here, I went in 3 months ago to get a screen replacement on my iPhone. I had made the appointment a week ahead of time, I knew my phone was out of warranty and a screen replacement would cost around $300 which I was fine with. But I went in for my appointment and was told to wait for the next available member to help. I waited close to a half hour because they kept helping everyone else who’d walk through the door, and when my turn finally came up the man who was helping me kept trying to explain to me that I probably didn’t keep a screen replacement and just needed to restart the phone. I had to explain to him multiple times that I already tried that and Apple said I needed to replace the screen. He ended up completely wiping my phone clean (making it lose contacts and hundreds of pictures) because he insisted it was probably a bug. It wasn’t a bug and needed the screen replaced. Then he kept saying my phone was out of warranty which means it would be expensive (which btw $300 is still cheaper than a $1000 new iPhone ????) and I had to tell him MULTIPLE times it was fine. Then a younger gentleman (the apprentice, very very nice guy) told me they would go ahead with the repair, until the older guy said that they wouldn’t because my back camera was broken (it was A SMALL SCRATCH???) and they would have to due a full screen replacement, front and back, which was near $600. I couldn’t afford that and was told by the younger apprentice that if I went to Kennewick I’d have an easier time since he wasn’t able to due it himself because of the older guy. I left and drove to Kennewick where I got it replaced the same day. It’s ridiculous that they not only didn’t listen to me, but then tried to screw me over $600 dollar. Most ridiculous waste of my time
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January 2024 by Osvaldo Medina
Good prices
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December 2023 by Rowan Wiley
Virtually everything you need electronic can be found here! Very good service and very knowledgeable staff.
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December 2023 by Tim Teusink
Great price on my new MacBook Pro (cheaper than Costco on a Black Friday sale) and quick service at pickup.
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November 2023 by Judith Garcia
Waited for 20 min for someone to help just give me an iPad I had already picked out. Where are the employees??? I only saw two for the whole store, with lots of customers all needing help. Worst Best Buy I’ve ever been to. I just left empty handed.
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October 2023 by Jason Estrada
Today I was skeptical taking a printer back that I knew was past the warranty period. Not only did they give me a refund but they were helpful and patient with me while I was picking out a new printer. These guys really gave me some hope today after I almost smashed my laptop and old printer because I was so frustrated with it. Don’t quit five minutes before the miracle happens.
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October 2023 by Joshua McKenzie
It's kind of small for a Best Buy, but they have all the cool gadgets I could ever want. It was so enticing that I ended up with some little gadgets that make my life easier everyday.