“Fidel Mora, owner of Superior Auto Collision, sees that any repair work done by his shop is “superior” and perfectly done! His prices are fair and my insurance accepted him as a repair shop without question. (I was hit by another vehicle on two separate occasions and he treated me as a personal friend both times!”
“This has to be one of the best if not the best places for auto work. Not only do they provide excellent service, but they’re easy people to work with. I highly recommend it if your in need of work on your automobiles.”
8AM - 5PM
111 S 4th Ave, Yakima“The crew at Cartoyz is amazing. Their work is phenomenal! The techs over at Cartoyz are highly skilled. They've had plenty of jobs that definitely reflect on what they're capable of doing. I've seen multiple of their restoration jobs completed and they truly are a work of art. Paintwork is gorgeous and bodywork is precise. The crew is able to provide estimates and insurance work, so feel free to stop by. They are extremely professional and great with communication. I'd highly recommend everyone to give them a shot. I myself look forward to future business with Cartoyz, thanks.”
“This is an awesome place!! Helped me get my dead battery out of my overly complicated Equinox and the new one in really fast. Very professional and patient people. Even the tow people had good things to say about them as we pulled in. Thank you for helping me get my car back to life right in time to get back to work the next day!!”
“UPDATE 6/15/2024: The business reached out to me through google reviews asking me to contact them so they can address the concerns. With some hesitation I called them and scheduled them to fix the issues to the fender and swirls on the drivers side door. I have added photos of the re-work, anything that looks like an issue in the new photos are just reflection of clouds as the clear coat is like glass. The work took less then five days and they really did a good job this time around. The issues are completely repaired and the three panels they worked on (both drivers side doors and front fender) are now the nicest looking panels on the car. I'm glad I took it back to them and gave them the opportunity to make things right.
PREVIOUS REVIEW
My wife's car got a small door ding last spring (on driver side rear door) on her 2011 Subaru Impreza (owned since new). The repair was done through the other parties insurance (USAA) in June 2023. The car was completed with swirl marks all over the front driver's side door and the paint was burned through on the bottom of the door body line and front driver's side fender, right in front of the mirror (see pictures). I noticed the swirls immediately so I took a picture but I figured maybe it was normal, assured by a lifetime guarantee, and would go away with a few washes. I didn't notice the burn through marks at this time, wasn't really looking or concerned and mostly focused on the swirls. We washed the car last weekend and noticed the swirls where still in the clear coat and this is when we also noticed the burn through marks on the fender. I went back to Autocraft and the manager said they could fix the swirl marks (no charge) as they just didn't do the final finish but explained to me that they didn't touch the fender (he showed me distent pictures of the work in progress on the front and rear door, mirror removed) and the damage was likely done by a poor detail job with a DA, and mentioned some detail place on 1st then proceed to tell me he does't bad mouth other companies. He assured me that they are professionals and would never do that. I have pictures of the car without the burn marks just months before the work was done (they also took a lot of pictures before work was done, but didn't show me those). I know 100% that the burn through on the fender was done at their shop, he is just as confident that it was done by somebody else, even suggested it could be from a car wash when I told him it couldn't be from a detail job. There is no other explanation, I know the cars history and it was likely washed only twice since the work was done. This is an old daily driver that in the last 10 years doesn't get washed much let alone detailed. The only reason why we had the ding fixed was it was covered by the other peoples insurance, if they would have left without notifying us I assure you the ding would still be in the door. I brought it back to them now because I figured it wasn't a big deal, they would fix it and that would be that. The issues are actually hard to notice unless the car is clean and in good lighting like in the sun. I haven't decided if i'm going to have them fix the swirls, I'm still shocked that they blamed the fender burn on some mystery person with a DA, an auto car wash, or waxing it in the sun (all suggested possibilities). My wife doesn't seem to mind much but for some reason this situation upsets me. If this were to happen again I would not use Autocraft, they are probably fine with that too. Writing this I noticed the difference in taking responsibly between the people that damaged the car and the ones that worked on fixing it.”
7:30AM - 5:30PM
3204 Fruitvale Blvd, Yakima“We were passing through and would have been stuck overnight but Hyundai was extremely helpful and able to assist us with a battery and software update. Raphael was extraordinarily helpful! A good man.”
“If you are building out a hot rod I highly recommend Justin, Leonard, and the crew.
These guys are pros and will approach the project as hands on or off as you would like, doing it right. I am incredibly happy with the priceless shared knowledge, overall service, and of course the final results.
Let her eat!”
7:30AM - 7PM
511 S 3rd St, Yakima“The best auto parts location in YakimaRelatively inexpensive parts, but good quality. Seek out Anthony, great guy, knows his parts and can really find the hard to locate parts. My example was a clutch kit for 1970 Jeepster Commando”
“I had two quotes to restore my 2012 Prius foggy headlights were $80-100. Steve at Sun West took a look, "they're bad," asked one of his staff to buff the lights, they came out great, not brand new but at least 85% clearer, allowing light to come through which is a safety issue. What a blessing, great customer service that took less than ten minutes but the memory will last a lifetime. Thank you!”
“I recently had Gerber do some repairs on my KIA Forte Gt and Brian Maybee did a outstanding job and worked hard at getting me back into my car within a short period of time All of the staff were all very friendly and a pleasure to work with I will never go to another body shop Gerber will be whom I will always stay with Thank you so much to everyone that I dealt with in fixing my vehicle you are all amazing”
7:30AM - 5:30PM
315 S 2nd Ave, Yakima“Just want to say how great customer service I received! Every interaction was friendly and they keep you updated either by call or text. They did a great job with my Dodge Durango bumper and headlight they even helped with one of the fog lights that ran out and replaced it with one that I had bought but couldn’t do it myself. They also washed my car which was really nice of them to do. I will for sure recommend them and keep them in mind if I ever need their services again!”
“Brought in car to see if they could help with all the road noise. They performed magic. Car is quieter with no nerve wracking sounds. Emily was great as she was thorough and always friendly. She even found 2 things she couldn’t do and helped me with that. I highly recommend this shop.”
“Some Great parts, Napa knows how to make parts. Get more than what you pay for small premiums for quality. Most every one is nice. The store has so much in so little space. Really wish Napa Corporation would expand or rebuild bigger store. Alot of store not alot of floor. They got the stuff not the space.. second story or take some parking lot add on. See the Guy with the head phones on last counter. That's your guy you should have his own store. Great man works hard. And remembers Customers names. Knowledgeable helpful. GREAT STORE NAPA. If its not OEM it's NAPA”
“They have always done an amazing job servicing the Subaru that my employers provide for us Yakima employees. The staff is always friendly and kind and ready to help where they can.”
“Great customer service. The gentleman was friendly. My truck looked better than ever! The buffing really brought back the shine on the paint, it looked really nice! and the spray liner looked magnificent. I recommend this place! ?”
7:30AM - 9PM
511 S 3rd St, Yakima“Good people, helpful. Was having issues with another parts store and Suggest that i get them to refund or replace the bad part, if the didn't they would be happy to get the part”
“Got a cruise control module for my Chevy express for a whole whopping $20... that’s a steal!!! and on top of that.... he did not charge an entry fee like the pick n pull place where you have to pay just to go look in their yard.”
“I couldn't figure out how to get the cap back on my tire rim. This nice man that worked there gave it a couple of whacks with the palm of his hand and it fit right on to the lug nuts.”
“Jace was absolutely amazing!!! My mother and I were on a road trip when our sunroof shattered over the top of us. We called ahead to see if they could help us make a temporary fix so we could continue our 3 day road trip and on his day off he offered to meet us at the shop and help make a fix. Jace made a creative fix to keep the hole closed and the glass to not cut the tape and was extremely kind the entire time. HIGHLY RECOMMEND this shop!!! Thank you so much!!!Service: General repairs & modifications”
8AM - 5PM
310 S 3rd Ave, Yakima“The heater core on my older Land Cruiser went out and they are nearly impossible to find good replacements for. I mailed it to these guys and they were able to rebuild the whole unit and mail it back. No issues, good price.”
“Four years ago my 4Runner was hit (and ran) in the mall parking lot; Small Town Auto Body was incredibly helpful with the insurance process and did an excellent job fixing the damage. Today I took my car in for an exterior detail, including paint correction for all the little chips from PNW winter driving. Once again they did a fantastic job; my car looks new, the price was so great I tipped the guys, and they sent me home with a small container of paint in case I needed to do any touchups before my next visit. These guys are highly qualified, friendly, professional, helpful, and accommodating (I had to reschedule my appointment very last minute). I cannot recommend them enough!!Services: Painting”
9AM - 7PM
1730 S 1st St, Yakima“I called this Kia dealership when my wife wanted a very specific car make and model. I ended up in touch with Curtis who was an absolute Rockstar!! Curtis not only bent over backwards on multiple occasions to find what we wanted but exceeded all expectations. This led to my wife finding the EXACT car she wanted! During the financing portion of our process we had to pleasure of working with Ruben, to no surprise he was just as professional and amazing to work with. I could not recommend these guys more and have already done so for many of my friends. Friendly, professional, and no hassle to meet your needs. 10/10 my wife and I will continue to do business with them!”
“I recently had my Subaru repaired at the GO's collision now Gerber Collision. They have had some struggles with the change over to Gerber but the auto body techs are still the same. I was so happy with how good my car looked after the repairs, it was like my car had never been in a accident. I highly recommend this shop to anyone looking for body repairs. It's a busy shop but that just means they are good at what they do. It's hard to be patient waiting for status updates during the remodel but I'd rather have them take more time to get the repairs done right, then have them hurry and miss something. I highly recommend this shop to anyone looking for body repairs in the Yakima area”
8AM - 5AM
515 S 2nd St, Yakima“Great machine shop very knowledgeable. I took a cylinder head off a 2011 6.7 Cummins and they took good care of me. And then I took a head off at seven three liter Ford and had them rebuild it and they did phenomenal work”
“Very helpful employees at this location! I purchased flooring at a business next door. The flooring business was unable to help secure my load due to liability issues. The man that waited on me at O'Reilly's was knowledgable and helpful, sold me what I needed and helped me get safely on my way.”
“Oh my gosh where do I start?!? These guys are absolutely amazing! My car was in a wreck and had got denied by a collision center saying they wouldn’t touch it from a previous wreck it was in before I bought the car. These guys did such an amazing job on my car with no problems, didn’t question the work they knew exactly what needed to be done. It works better than when I had it before, and the body work… is just speechless! If you want your car to run and look amazing in a timely manner don’t hesitate to go with these guys they’re awesome! Thank you impact collision for your amazing work. It makes you feel good to know your car is in people who are great at their job and do it with passions hands.”