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January 2024 by Jamie Mauldin
Fed up with current internet provider so started my research in to others in the area.After speaking to a couple other outfits, reading reviews and checking with the BBB, I spoke with Jeff. After telling him what I needed he explained my options and what those meant. Didn't come off like a used car salesman. Appreciated.So today Tyler came out to hook me up.? Hmmm...sounds funny.Tyler was extremely courteous and my dog loved him ( she don't take kindly to strangers). He helped me with best placement options, did all the entry stuff with TV's and phone and explained everything clearly.Every company should have a Tyler. ?So tonight all is good.But of course time will tell. ?Thank you Advance and thank you Tyler.
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November 2023 by Adrian Alvarez
Great and friendly service. I was them for 3yrs. High speed internet work out GREAT especially in the country. Highly recommend them.
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November 2023 by Toxic paradise
Are wifi always keeps going out its been out since 6 in the morning tell now and does it all the time and the internet is always slow and laggy help would be nice. Chase m
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October 2023 by Westlvnd
Tyler is great! I was having a tough time getting the speeds I wanted in my area which he fixed by putting the receiver in a better position. He Also offered my family a great plan that fit their budget.
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October 2023 by Smellin-Like-A-Rose
Tyler was very knowledgeable in figuring out why my signal was so bad. He was very thorough in getting the best signal for me. Then he checked my power box. Everything was fine there. Connection was still slow, but he never gave up in trying to problem solve. He was trying very hard to give me the best possible service. He finally deduced my router was faulty. Luckily I had bought a new one but never installed it. He did all the hooking it up for me too, which was above and beyond. Wish more people were like him. Very kind! Thank you so much for your expertise!
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September 2023 by Johnathan Gray
The business is great. The only problem is I've been living with the rock bottom plan, despite wanting to get the advanced lithium, but the money wasn't there. Now that I have a better job and more money, I'm going to invest in that once I get into a place. 5 stars if it works out well ?
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August 2023 by David Bier
This company has been great for us. Excellent staff both proficient and efficient
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July 2023 by Vic Gutierrez
We recently got reconnected and Tyler came to do our install. He was very professional and he made sure everything was set up correctly on my router even. I was very happy with his customer service and his professionalism. I would highly recommend Advanced Internet and Tyler to install it. He took care of us and did a great job.
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June 2023 by Michael Harris
Complete and competent service. They will work hard to give you great internet.
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June 2023 by pat walsh
Just want to say that we are very happy with our Advanced Internet service and the fact that we can call and talk to a real person if we have a question or want some technical advice.
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March 2023 by Nicholas Valadez
These guys are amazing! Anytime we have ever had an issue, which was rare, they went above and beyond to help us. We live in a rural are which can be hard to get decent internet and this company is professional, courteous, and just great. Highly recommend.
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March 2023 by Joe Nor
I was looking forward into buying the wifi but it was really disappointing,?????. There will be days we’re the wifi is just really slow slower then my pet turtle and I don’t know what to do.
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February 2023 by Ethan Meikle
Advanced internet has the best customer service hands down. They are always quick to respond and able to help fix any issues that come up.They even stopped by my house a few months after getting me setup because they noticed my signal wasn't up to their standards and increased my speed. All at no extra cost.I have been with them since 2019 and have no complaints. Their internet is fast and reliable. I run my entire business online and they haven't me down.Highly recommend giving them a chance.
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January 2023 by Rachael Doudna
Awesome customer service and they were willing to work with me when I hit hard times financially. The internet service is by far the fastest and most reliable I've ever had, even living way out in EV. Definitely the BEST internet service provider in Yakima in my experience.
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December 2022 by R. L. R.
What a wonderful experience with Advanced High Speed Internet!!!! We've had a local provider for internet for several years and they had great customer service. Through no fault of theirs, another property owner adjacent to us planted trees years ago that have now grown and obscured our connection, so we had to look for a new provider. We are very rural and surrounded by trees on 3 sides. I looked up national providers and was astounded at the terms, equipment, contract and fees they require. I decided to try another local company. I randomly saw Advanced High Speed and called them. Eric is amazing and was fabulous with his help and customer service. Their service is month to month (no contract), you can change plans anytime, and they don't require you purchase any equipment, you only need your own router. He looked on the map and it showed that we have a direct line of sight to their tower. Tyler came out, determined that we could get service and hooked us up. It is amazing and we have excellent service! So glad I called and have zero regrets. HIGHLY recommend Advanced and their team!!!
