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January 2024 by halibut
I took my car here a few years ago (when it was called ActNow, if this is a totally different business with different people now, please let me know) and was kind of disappointed in the service I received. They were friendly, and did a good job swapping out my rear brakes, but I don’t like how they charged me $100 to diagnose a noise—especially when they didn’t even diagnose it, they just told me they didn’t know what the issue was. $100 for that? Really? I don’t think you should charge people a Benjamin just to say “I don’t know.”Also, they ended up putting ActNow license plate frames on my front and rear, which made me uncomfortable when I noticed it a couple days later. It felt like my car was being used for advertising. Overall, even though I was glad to have my brakes fixed, I haven’t been back for other issues because in retrospect I feel a little bit taken advantage of. I ended up paying a lot more than usual for a brake swap. I will say that all the pictures they send you after the inspection is really helpful and pretty cool, though.
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October 2023 by Alexandra Terjeson
My breaks stopped working while I was driving. Took it to Les Schwab and they said I needed a new master cylinder, and that I needed to take it to someone who really knows how to work on cars. So I texted Alpha Import Auto Works. I was able to schedule an appointment the next day; even though, Alpha Import Auto works was closed. By Monday, my car was fixed with 4 breaks replaced. Thankfully I did not need a new master cylinder, or whatever the very expensive thing is called that they told me I needed to replace. My car was ready for pick up the next morning with brand new breaks. This is the best mechanic in existence. Being without a car is a huge inconvenience, getting it fixed so quickly and painlessly was a game changer. I feel so happy to have found a great place to help me with all of my car problems. I will never go anywhere else. I hardly take the time to write reviews, but Alpha Import Auto Works really stands out.Service: Brakes
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October 2023 by Google user
My breaks stopped working while I was driving. Took it to Les Schwab and they said I needed a new master cylinder, and that I needed to take it to someone who really knows how to work on cars. So I texted Alpha Import Auto Works. I was able to schedule an appointment the next day; even though, Alpha Import Auto works was closed. By Monday, my car was fixed with 4 breaks replaced. Thankfully I did not need a new master cylinder, or whatever the very expensive thing is called that they told me I needed to replace. My car was ready for pick up the next morning with brand new breaks. This is the best mechanic in existence. Being without a car is a huge inconvenience, getting it fixed so quickly and painlessly was a game changer. I feel so happy to have found a great place to help me with all of my car problems. I will never go anywhere else. I hardly take the time to write reviews, but Alpha Import Auto Works really stands out.
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March 2023 by Jesse Barajas
My F150 needed a the exhaust manifolds replaced and the knowledgeable people of ActNow got it done quickly and professionally and it sounds good as new. This particular repair is a tough job that can go wrong in a lot of ways but they got it done no problem. They'll be my go to shop in the area from now on.Service: Auto exhaust system repair
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January 2023 by Pack Fan
They were very busy, but took the time to work on my car so I could get back home after I had a sudden problem. I can’t thank them enough.
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December 2022 by Oscar Paz
Second time coming to act now and will definitely be coming back for all my service needs! Got my truck fixed very quick!Service: Engine repair
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October 2022 by Anne Carlson
Great customer service, was done sooner than they said it would be, and reasonably priced. I highly recommend this business for their great communication & quality service.Service: Auto engine tuning
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September 2022 by Francisco Ruiz
Great service! Job was completed on time. A detailed report was provided via text with details of what I needed & why I needed it. They have an “earn your trust” business approach that I appreciate. Because of this & their reasonable pricing. I will definitely be going back and recommending. Tom is great to work with!Services: Vehicle safety inspection
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July 2022 by zoie saunders
My care broke down and I had it Towned to act now automotive they were Abel to look at my car in and it was bad news my car was toast and he worked with me to get it towed out of there cuz it was an old car and not work fixing. They were great they looked at my car in a timely manner And he explained everything to me very clearly I highly recommend it bringing your car hereService: Engine repair
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July 2022 by Beth Weickum
Tom at Actnow was so helpful . My truck had broken down when I was on a road trip he was willing to look at it right away and even helped me to find a hotel to stay in as it was almost 5 and I was still on the freeway . Unfortunately my truck could not be saved but he helped me through the whole process . Usually car repair places are super unfriendly to women and he went way above being polite and courteous, he was helpful considerate and made my whole experience better . If I lived in this town I would use this business anytime I could !
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July 2022 by Angela Montague
These guys are truly so professional, they always are straightforward with me and take care of my car with expertise. Tom is awesome and so are all his guys. I strongly recommend to anyone needing maintenance or work.I wish I could write more than one for these guys. It’s the TWO of them, Tom and Brady (I hope that’s correct he’s the owner) are so good to me as a customer and have gone above and beyond to help me out and take care of my car. I trust them entirely and hope that I never have to find another spot to go. They work incredibly hard, and are always super kind and professional while I’m there. Thanks guys, can’t tell you enough how much i appreciate you and what you do.Services: Auto maintenance
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June 2022 by Shay Thomas
Tom and Brady are incredible to work with. Very knowledgeable, upfront, and honest about what work needed to be done. Repairs were completed when they said they would be. Would recommend their services to anyone. Great small business. Thank you again Tom and Brady you will see us againServices: Steering & suspension replacement
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June 2022 by Carol Rains
I am always skeptical when trying to find someone to look at or work on my car or truck.After getting a flyer in the mail and reading some reviews I decided to call Act Now Automotive, and ask what a tune up would cost on my car, (I thought it was running a bit rough) and instead of telling me a price, and scheduling an appointment he asked more questions said he would would recommend looking at and then letting me know what he thought it may be.So I schedule an appointment, for this am.After an hour or so they called me and told me that they couldn't find any issues!! Which of course is great news, but when he told me they were not charging me, well that just made the already good news Great news!!!!!Now I know I've found a place that will be honest.Thank you SO VERY MUCHCarol R.?Service: Auto engine diagnostic
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June 2022 by akinna boykin
We took our van to them, to get a second opinion. They were very honest and thorough.We would definitely recommend them.
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May 2022 by Amanda Hutson
Very helpful. Very nice and friendly, and they get the job done! Super happy with my visit they did amazing. Would definitely recommend and I think I found my new favorite automotive spot! :)
