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January 2024 by David Carr
Such a great organization, we have benefitted from their maps, trip planning, roadside service and insurance benefits over the years. The staff is very helpful and friendly. We find it very worthwhile!
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December 2023 by Francisco
Excellent service!
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September 2023 by Patti Jones
Great customer service!
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September 2023 by Henry Valencia
Staff was very friendly and helpful.
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April 2023 by Robin Willems
Very helpful, free maps I needed too.
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November 2022 by Elvi Delgado
Very good experience, excellent fast service.
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October 2022 by Kathy
Stephanie was very friendly and helpful when we went in for an international driver's license
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August 2022 by April M.
Broke down at 2pm on Sunday. Called our Premier RV AAA and well.... they left us stranded on the side of I-90 for over 24 hours!!! We called and called but they weren't helping us!!! And I would have to call them to get any answers after waiting and waiting!!!!Then on Monday mid morning AAA finally called us back (the next day) only to tell us we were on our own!!! My mental health, from being so close to that right lane with traffic and Semi Trucks going 70+ miles per hour right by us, was beyond diminishing!!!!! Why would our AAA just leave us!!! We pay for this for a reason!!!! Why would I pay for this insurance if I'm not going to get any help!!!????? So we were on our own after being left there all night!!!! After Hours and Hours of calls to anyone and everyone listed on Yelp and Google, we finally found Elite Towing out of Yakima! Believe me I was persistent!!!!!!!! They were busy, so they weren't sure when they could get someone out to tow our RV ....but Elite came through!!! NO thanks to AAA, that I have paid on for years!!!!! AAA Premier RV sucks!!! And now after paying 1600 out of my own pocket for towing, AAA says they only reimburse up to 500 of that!!!! Don't waist your money on the Premier RV towing through AAA!!!!!! Update: 9/7/22 AAA reached out to me on Yelp asking me to send my information into them for review. I did as they requested but still have heard nothing good. After talking to people about this incident, I have now heard a couple similar stories, so I know now that I am not the only one this has happened to this year!!!
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December 2021 by Denise Harmon
Mr. Jerry from Bilko was awesome. Thank you sir for all your help!
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August 2021 by Jose Garcia
Very attentive to my request and made the whole experience smooth.
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July 2021 by Brooke Zielinski
Very friendly staff.
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June 2021 by George G M.
Monica was great to work with. We got good rates and were able to get all of our policies in one place. The process was easy and I definitely recommend getting a policy with them.
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April 2021 by Jason Achberger
My family and I rented a home for 9 months while we waited for our forever home and Monica was terrific the whole time. Not only does she make sure our rates and coverage are the best they can be, she calls periodically to check in on us. We are very happy!
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April 2021 by Wade Ohms
Nice place
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February 2021 by tron n.
Smaller than other AAA in larger cities but it makes up for it with great and friendly customer service. There is a nice merchandise area that usually has some discounts from previous seasonal items. Due to covid schedules, the office is closed unless you have an appointment in advanced.
