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August 2024 by Rex Morgan
Like a previous post, the new delivery driver does not bring my packages to my house. I get, held at yacolt post office because the mail box is full. I too am older with a wife that can't drive and needs care 24 hours a day
The last delivery driver would deliver the packages. Yacolt better do something since I pay for this service to be delivered. I think a written letter of complaint to the postmaster general is in order.
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June 2024 by devery scoggins
They got us in for passport photos when no one else could. Very friendly and courteous! We appreciate you.
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May 2024 by Michelle Obrien
Deanna was so very kind and knowledgeable on the passport process. Thank you very much.
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May 2024 by Jacob Obrien
Thanks for my passport. Very quick and convenient. Great service.
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May 2024 by Lisa Stephens
Great experience getting my passport!
So easy and fast. Highly recommend.
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May 2024 by Karen
I've lived in Yacolt over 25 years and up until the past 6 months or so, have been very happy with the care and service from our local post office. However, our old carrier retired and now the new carrier is apparently unable to bring amazon packages to our house? Our home (and covered front porch) is a stone's throw from the mailboxes but if he can't stuff it all in the box, it is not delivered. The package I expected today is shown as "held by carrier for pickup" in spite of receiving no notice whatsoever in my box. I've already spoken to them earlier this year about failure to deliver and was promised they would speak to the carrier. We are senior citizens and order items for delivery for a reason! I can't be running to the post office all the time because USPS can't seem to deliver packages that are easily delivered by Fedex and UPS.
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April 2024 by Saara Tarkalson
My Family and I did our passports in February. They were so efficient, knowledgeable, patient and professional. Each of our passports (4) came back without error or any photo re-takes (even a crying toddler). Go get you passports completed here!
Thanks ladies!
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April 2024 by Sonja Blakeman
The staff here is amazing! Recently got a passport here and it went so smooth and fast.
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March 2024 by Luis vazquez
Donette was the absolute sweetest! She welcomed us with a huge smile upon entering. Was super sweet with my daughter and offered her a coloring book for entertainment, while the adults dealt with the passport processing. She was so kind throughout the whole process and answered any questions we had. The absolute best service I have EVER received at a Post Office! We would never receive this level of service in our home towns Post Office. The service in the city is the complete opposite from here. Highly recommend this location and will definitely be coming back!
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March 2024 by Amy McBride
Super fast and easy to get your passport! They took me early and I finished before my appt start time. Super nice ladies!
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March 2024 by Tricia Lynn
We went to get our passport, and it was a super fast and easy experience! The staff were very helpful and friendly!
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February 2024 by Shanon Laune
Needed a new passport and found this Post Office offering passport service and was able to get in within a few days verses a few weeks with all the other local post offices. Donette was very knowledgeable and helped correct a few errors and quickly got me through the rest of the process. Nice to know such a small town offers this service! And was so much quicker to deal with! Great service here!
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February 2024 by J k Stein
Love the ladies in this post office. Best and most curtious help. Well worth the beautiful drive
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February 2024 by stefanie amoroso
I recently needed passport services, And went to the yacolt post office Instead of the Battleground one, because they are so much nicer in there, especially Danette & Deanna. I actually went there after a snowstorm, and they had no power and they were still so helpful.
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January 2024 by Janell Sorensen
This week I needed specific assistance and had been to 3 different post offices in Clark Co. Yacolt was a clean and well stocked facility with excellent customer service and was able to meet my needs. Such a great experience in this sweet small town.
