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March 2024 by Amy Williams
I would give this place no stars if I could!!! Totally unprofessional! Charged me over 700 dollars to do my taxes screwed everything up… filed on the 31st of January still haven’t got my taxes back… they we’re supposed to set up direct deposit! Took my info for my direct deposit but never entered it on the paperwork… today I got a letter from the IRS telling me I had to verify my identity!!! Now it’s gonna take up to 9 weeks to get my taxes back!! Not even sure if the American Express info they gave me is correct!! The girl who did my taxes didn’t even give me my 1040 form back and left it on the printer. I had to go back a few days later just to get it!! I was given the managers number but he never answers or it says his phone isn’t accepting calls at the moment!!! And to top that off the girl who had access to all my info quit so now I’m worried my information has been stolen and or lost… I am so upset I should of never done my taxes with this company!! Would not recommend them to anyone!!! Never have I ever had a problem with my taxes tell I trusted this company to do them!!! I can’t believe I paid this much money to have such horrible customer service and issues like this! I also told the lady when finishing my taxes I wanted the extra protection on it and guess what??? She didn’t add it!!! I am at a loss and do upset
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April 2023 by John Olinger
Very friendly and professional. I will be using for all of my future tax needs
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April 2023 by justin willman
Too expensive
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April 2023 by LouAnne Sand
Walked into our local JH store and Tracy the representative greeted me and answered my questions efficiently. She even took my information and had my taxes done by the following day. Wow! Above and beyond excellent service! See you next year!
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March 2023 by Ann Moon
She was great we were in and out in less than an hour .
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May 2022 by Michele Rouse
I keep coming back each tax year to have my friend Gerry complete my taxes for me. I’m confident she does the best job possible and i am always satisfied with the results!!
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February 2022 by Samuel Mcmanus
Fast and easy great price
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May 2021 by Mikayla Buck
accidentally reviewed the wrong location and cant delete it. I have no experience with this location
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April 2021 by Ace delivery
Gary,the best!! Recommend too all!! Gary took great cear of our hole family!! Call and set up an appointment and request this woman you will be pleased for sure!!
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January 2021 by Barbara Woodall
Gerry was great! We made an appointment, we were in and out in less than 30 minutes. Done and done. We will be back next year.
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February 2020 by Barbara Dawn
Gerry was great! We made an appointment, we were in and out in less than 30 minutes. Done and done. We will be back next year.
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February 2020 by Pokeimmortal
Awesome help, easy quick and close by very knowledgeable.
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February 2018 by irene risso
What an awesome experience. GO SEE ILENE!