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November 2023 by Erica T.
The food court at the woodinville Costco is struggling so badly. Prior to my move I shopped at the Costco in Lacey. Their food court could get busy at times but they always kept moving and had enough staff. I've moved to woodinville and thus have begun shopping at their Costco and wow! Their food court is not well staffed. I actually feel for the workers because you can tell their are always overwhelmed by the amount of orders coming in. I've been sitting here waiting for two large pizza's for 25 minutes now and I think it'll be another twenty for my pizzas. This isn't a new thing either. I come here frequently and almost always snag a pizza but this might be my last time indulging in cheap Costco pizza. The cheap price just isn't worth waiting in the food court with tons of other frustrated people for 30 minutes. I'm disappointed in Costco dropping the ball on their members AND their employees for allowing them to struggle like this. Do better!!
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May 2023 by Lucas Cook
Bring back the Supreme!
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December 2022 by Eric G.
Do not buy tires here! They will ask you to make an appointment or come back next day to get your tire fix. This review is for the tire center. I had a low pressure message on my car on one of my tires. I quickly went where I bought the tires, costco. I went to the tire shop and I was told cant donit and maybe bring it back tomorrow. I called and ask for a manager, explained to him the situation, he said he just got there and he would see whats going on then he hang up. I had no choice but to go to the store because he hang up. The supervisor of the front end basically told me unless I have an appointment I will have to comeback tomorrow. By tomorrow I will have a flat tire, I also explained to her I just had surgery and I CANT CHANGE THE TIRE. I was hoping they reserve a spot for emergency situation like tire fix. But it at costco and get it fix somewhere else.
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October 2022 by Krystal K.
* This review is solely for the optical department * I stopped by a few months ago to purchase a new pair of glasses but had to cut my visit short. I took a photo of the frames I wanted and intended to return for them, but life happened and it ended up being 3 months before I was able to make it back in. The gals in the optical department took such great care of me, asking multiple times if they could help me with anything. I was trying to find the frames on my own but after searching with no luck I decided to finally ask for help. The gal helping me, who I regret not catching her name, looked up the frame, found they were not available in that store any longer but helped me find many other similar pairs, some of which were not out on display. I ended up buying not one but two pairs that I liked better. My insurance situation changed since my last visit and she was able to look up my benefit for me and apply it to my purchase. I also purchased contacts and had my current glasses tightened. Overall, I was here for what felt like a long time and never once felt rushed or like I was a burden to them despite the length of time I felt I took. The service was so friendly and efficient. Highly recommend coming here for any optical needs.
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August 2022 by Chandra P.
What family doesn't have a Costco membership?! This location is one of our favorites as the household essentials (cleaning products, lawn care products, pampers, etc.) are always well stocked. Customer service has always been fantastic, we've never encountered poor service. If you have a growing family I highly recommend looking into a membership as if it will definitely be well utilized.
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August 2022 by Justin B.
went into Costco to just pick up some groceries for a road trip I'm going on, my mom wanted some stuff from Costco and offered to pay for the whole thing if I picked her up a couple things too. I went in got all my groceries and went to check out using her card that she gave me, when Laura F, a cashier there started giving me a hard time. she wouldn't let me pay because I wasn't using my card, even though both my mom and I are members, and started to try getting my order put back immediately the whole time acting rudely and super petty getting other employees to help take the order back. It's just paying for groceries, I'll use my own card too I don't care, but acting petty and rude over simply using a different card when I have my own membersship is just plain childish.
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July 2022 by Jackson Campbell
Always great food for reasonable prices.
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July 2022 by Chanel H.
Typically I have an ok time at this Costco, ususally the cashiers are friendly and helpful. But today I must complain that the cashier Laura, was absolutely rude and unhelpful to me and my three children. She glared the whole time like my children and I were an inconvenience. As one of my arms were full with my 8 month old; and my other hand busy trying to pay and put my card away, Laura says "here!" In a rude tone holding out my receipt with another glare. She then sees I can't grab it, and huffs and drops the receipt onto my box of food. As a mom struggling to bring 3 kids under four into such a busy store, I do not appreciate this type of attitude. I hope Costco can encourage their workers to have a friendlier more patient attitude. Especially to moms. I don't enjoy Costco in the first place, so for cashiers to be rude really puts a damper on the experience.
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June 2022 by Necole B.
As always Costco has great deals but the customer service continues to get worse. The checkers enjoy laughing and joking with each other while hardly looking at the customers. The food court is a complete no go it takes fir ever as one employee seams to run while the others mill around in the way. The self check out is awesome, always on task and tells you thank you.
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May 2022 by Geoff Andrist
Wow, Costco you've gone downhill. The slow intentional slide. I know what you're up to. First take away the onions, then the polish dogs, now the sauerkraut? Hot dogs going the way of the coffee. Had espresso, then coffee machine in the corner, now nothing. Boo, shame.
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December 2021 by Cindy F.
This location is heavily shopped through because it is alongside a main roadway. That being said, during peak hours, you could get stuck line of cars in the road just trying to get into the lot. Literally a living nightmare when it comes to weekends--and heaven forbid, holidays. Lines are long everywhere: parking lot, gas, check out, food court. For such a large store chain and "big" everything, it always feeds so cramped. Costco is great to "buy in bulk" but it is an extreme pain and time suck to go there. I feel like half my soul gets drained each time I show my ID and walk through that door.
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November 2021 by Review W.
Went there yesterday morning to pick up some quick items and checkout the area. it only took one employee at the self checkout to ruin my morning by constantly hovering over my shoulder. It was very uncomfortable. Most likely won't be retuning to this Costco.
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October 2021 by Ronald M.
Got to love the fact that this locally based company takes care of their employees. Good owners make great employees! Recently was in Woodinville Costco stocking up on supplies when I ventured over to check out the Barbecue Grill selection. Had been doing some research so knew the Genesis 2 they had for $749 was a great price! Included cover and meat probes! Came back the next morning and bought it. After bringing home looked at my receipt and saw they charged me $999, the actual price. I called and spoke with Cynthia and yup she said the Grill should have been $999 but saw the $749 price tag. They honored the lower price and gave me back the difference in cash!! What company would have done that?!! Answer: none!
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August 2021 by Katherine G.
This Costco has a great wine selection compared to my usual. It was very clean and friendly. I used the pharmacy and I was in a bad mood but the cashier was so great and she was so kind.
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August 2021 by Kayla W.
their optical department is the best!! my glasses were severely bent out of shape at the hinge. i took them in to see if there was a way they could be saved. joshua worked magic and they are as good as new!!!!