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July 2024 by Shamema Stone
Teller is friendly enough, but does that even matter when Chase is such a horrible bank for small businesses? Don’t believe their insistent advertising, this bank is not here to help.
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July 2024 by J P
Very professional and accomodating. I set up personal and business bank accounts without an appointment, and they completed these tasks for me on the spot.
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February 2024 by Meryl McQueen
An outstanding customer service experience with Jafar today. He was friendly, efficient, and knowledgeable. He walked us through the transaction and offered us excellent advice and options.
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February 2024 by J T
They are so slow. My cash deposit took 19 minutes! Simple transaction. Hope they close this pathetic branch.
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August 2023 by John Bowen
Stood in line for 15 min. Only 1 Clerk while 2 others stood around and chatted.
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August 2023 by US Navy Proud
The best team and the best service! I love Chase and the Woodinville branch!
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August 2023 by Jaqueline Marin
Janaka is the best!
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August 2023 by MJ B
Terrible customer service
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August 2023 by Cara Martin
I currently have two chase credit cards and two chase bank accounts. I came in to open an additional checking account and after talking to the manager I sat for well over 10 minutes waiting for “someone to be available” I saw 2 customers and 6 employees. One employee was on the phone. This is not a bank that values my time so I walked out.
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August 2023 by Stanislav Stanislav
An unfriendly employee, I wanted to open my first deposit, they told me to come back in a week, although I came in twice with an interval of 30 minutes and there was no one in the bank. Apparently they come to work to sleep. As a result, the neighboring bank quickly processed everything. I will never go to this branch again.
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July 2023 by Ken W.
Chase is the best bank out there. Many are horrible like Bank of America or overrated like BECU. The Woodinville branch is awesome with fantastic people and best services ever! Highly recommended!
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May 2023 by Kelli Ramstad
They absolutely never answer the phone. When I asked a teller about it when I had to go in in person she said they keep the volume down and don’t answer them intentionally. Neat.
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January 2023 by Cara Larson
I currently have two chase credit cards and two chase bank accounts. I came in to open an additional checking account and after talking to the manager I sat for well over 10 minutes waiting for “someone to be available” I saw 2 customers and 6 employees. One employee was on the phone. This is not a bank that values my time so I walked out.
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December 2022 by Kimberly Mlinar
Went to set up a business bank account but was told I needed an appointment because it takes 1.5.hrs to set up. First available appointment wasn't until the New Year, so I went to U.S. Bank instead and was set up in 45 minutes.
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March 2022 by Mason Tejera
You used to be able to walk into a bank and open an account within an hour. Now they ask you to schedule an appointment 3-4 days out. Have issues with your account and need to talk to a human? You need to schedule an appointment for 3-4 days out. Customer service at Chase is dead.
