-
November 2023 by Kayleigh Sill
405 Motors made buying my first car so easy. So sweet and didn’t feel any pressure at all. Great costumer car. Overall amazing experience would recommend going! The negative reviews on here don’t make any sense. Thank you so much for everything!
-
November 2023 by Rob Buller
Love this car dealership! They have great deals, excellent customer service, great financing options, friendly customer service, and they get you in and out quickly! I HIGHLY recommend and will go there for any future vehicle purchases!
-
October 2023 by Eric
1994 Honda DelSolThank you 405 Motors!!!This is a great dealership and they did an excellent job helping out on the purchase of the car!Honest and to the point about everything including any little issues with the vehicle…..I flew out from California and drove 1,000miles home without any issues at all!A word of advice about buying used cars….Don’t expect everyone to do the work for you and expect something perfect!You can’t blindly buy something used do yourself a favor and do the research yourself before buying anything and make sure you know what you’re getting into! It’s not the dealerships job to hold your hand….Thanks Again TessaAnd 40510/10⭐️Eric Danielson
-
October 2023 by inderjit Singh Mashiana
Nash, Ken Imdad and Tessa Bailey helped us buy our beautiful new (used) car! He let me take a test drive by myself! And there was no hard sales pressure. They were very upfront with the history of the vehicle.The lobby was clean, and the staff was friendly and helpful. Family atmosphere.
-
October 2023 by Brian Haas
Had a not so great experience at 405 motors. Called to make an appointment to test drive and view a 4Runner. When I arrived it looked like they had trouble getting the car started so it was not drive able and they forgot to mention that before I arrived. I asked if I can still see the vehicle because I was still interested in the vehicle until I saw the inside. This car obviously looked like it was sitting for a few months it was very dirty inside and out, there were acorns in the car. I tried to look past the physical appearance with cleanliness, many things broken and mechanical issues. With all these things considered I wanted to see if they can negotiate price and they wouldn’t budge. I also asked if they can still call me when the issue is fixed so I can test drive I have still not heard from them. The dealership all around looked and felt unprofessional and shady. I would not recommend purchasing a vehicle here.
-
October 2023 by S H
Great experience buying a car with Maryam B! Thanks for making it easy!! (Over the years we have now bought three cars, traded in cars and even consigned cars. Have always been treated fairly without hassle and no pressure approach.) This is how car buying and selling is meant to be.
-
September 2023 by Heather Natal-Morse
I brought my elderly mother over from Sequim for a 2014 Mazda5. The 405 Motors family was so helpful! They brought the car to a local mechanic for us the day before, and picked it up again when the inspection was done. They really are no haggle, and addressed all her concerns very matter-of-fact. They also carefully explained all the paperwork for her, which really helped her work through some anxiety. 405 Motors is upfront and honest, confident and caring. A pleasure to work with.
-
September 2023 by L Van Meurs
Easy transaction from out of state. Hussain and Maryam went out of their way to make my purchase easy and stress free. They worked with my shipper to make sure the vehicle was ready in a timely manner and the entire purchase couldn’t have gone more smoothly.The best part was when the car arrived it was better in person than even the pictures or walk around video showed it to be .Thanks again for a hassle free, painless buying experience.
-
August 2023 by Ethan Roberts
405motors is awesome. As long as you do your own due diligence in checking out the cars and you’re a reasonable person with realistic expectations, your buying experience will go extremely smooth here. Ken and Nash? (Not sure how to spell his name) were extremely kind and easy to talk with . No pressure to buy the car and they were completely honest about everything relating to the car I picked out. Made the trade in process for my other car super easy. Now I have an awesome car with clean mileage and 4 year warranty for a steal. Thank you 405motors!
-
August 2023 by Chad Bemis
Nash helped us buy our beautiful new (used) truck! He let me take a test drive by myself! And there was no hard sales pressure. They were very upfront with the history of the vehicle.The lobby was clean, and the staff was friendly and helpful. Family atmosphere.My wife had to take a meeting during our financing stage, but they were very kind and patient while she finished!Thanks for an easy car buying process, 405 Motors!
-
August 2023 by Josh Post
Awesome experience. I bought a Model 3 and it was pretty painless even though I did run into a few hurdles. One of them was that they gave me the charging cord but did not have the pig tail to plug it into the wall. Instead they let me go purchase and reimbursed me for it almost instantly through Zelle. Awesome experience and Husain, Ken, and Musavir really came through. Would definitely buy another car from them and recommend them to anyone. Thanks again for making it easy even when the hurdles came!
-
July 2023 by Mary Halterman
I had a wonderful experience purchasing a car from 405 Motors! I read the reviews before I moved forward, and it seems like if you have reasonable expectations, they'll be met or exceeded. Like any other used car buying, you should do your due diligence and 405 Motors was really easy to work with to get a 3rd party inspection done of the vehicle. The CarFax was really easy to find on the website, making it clear that it was a rebuilt title. The car that I'd seen online and came to test drive ended up having a smoke smell and some damage inside so after I went to test drive it, I went right back to let Nash know that it wasn't the car for me. He was understanding and I didn't feel pressured at all to look at the car further or even at others on the lot. He asked if I was interested in taking a look at other vehicles and walked me out to show me the area where I could find the type of cars I was interested in. I loved that there was no pressure and no negotiation necessary. If anything, I do wish that they had more information about the vehicle at their fingertips, but I understand that these aren't "certified pre-owned" cars.After buying a vehicle at a Ford dealership a couple of years ago, I was thrilled that 405 didn't try to talk me out of using the financing that I was pre-approved for through my bank. Tessa was extremely competent and friendly and handled the paperwork quickly. She was able to answer questions over the phone so that I didn't waste a drive. Since I didn't have a physical bank nearby to get a check, Tessa let me know that I could either take the car then and do back-up financing, or just wait to pick it up until the bank sent the funds (on a holiday weekend). I was grateful for the option and that I wasn't pressured to fill out another credit application, knowing I wouldn't need it.Don't go expecting a deal that's too good to be true, and you'll find friendly, respectful, and competent folks at 405 Motors. Thanks Nash and Tessa!
-
June 2023 by Ram Supramanian
This review is specific to auto detailing and customer service. I had a terrible experience with this company.I had paid $235 for a Groupon for interior and exterior detailing of my reasonably clean 13 year old car (no mold, no pet hair, no excessive stains - See pictures yourself taken just at drop off). I booked the earliest possible appointment which was a month out. On the day when I showed up, the service person took a look at my car and said that he will charge me surcharge of $75 extra for interior (he said he will charge $200 or even more if the car was dirtier). I pointed out the Groupon clause that'Additional fees may apply for heavy stains, extremely dirty vehicles or pet hair' - none of which applies to my car. The agent was not willing to work it through. Knowing that I can always cash out the value I paid for this Groupon and get an equivalent detailing elsewhere at lower price and no such artificial greedy surcharges, I walked away.It appeared to me like this is a bait company that makes people show up using Groupon and then charge anywhere between $75 to $200 extra, capitalizing on the fact that people who already showed up are less likely to walk out on the day of service especially after a long wait.Unless you have an extremely clean car and still want a detail (not sure why you will!) or you don't mind falling prey to someone's greed knowingly, you are better off avoiding this place for auto detailing or service.
-
June 2023 by Erin Hull
Ahmed was so friendly and helpful today helping us find our SUV. It is stressful to buy a car but we feel like we are getting a good car at a good price. Not nervous about it falling apart as soon as we leave the lot. We really appreciate how we could look through any car in the lot at our leisure & ask for help as needed. Would absolutely recommend 405motors !
-
June 2023 by Katti Swanson
We bought a car here that had a multi thousand dollar mechanical repair 13 days after we purchased it. This is a horrible customer experience. Hopefully they can help make things right.You can click on my other reviews. I have plenty of other positive reviews on great businesses. At this point, I do not recommend buying a car here.
