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“I showed up 10 minutes before closing and they very willingly helped me try on 2 pairs of shoes while giving open, unbiased assessments of the different shoes. They also wanted to measure my foot just to make sure I got the right fit! I’ve been coming here for years and this was just another good experience.”
“Gear, clothes, water and wind toys to select from abound at Big Winds! The only thing more memorable is the great service and attention from the team. We always feel like family whether we're together in the store or sharing the stoke on the river.”
“A kiteboarder's best friend! I've now had three repairs with AIRTIME and each one has gone really smoothly. Excellent communication, quality repairs, reasonable prices, and FAST SERVICE. I'll keep coming back again and again (but hopefully not again any time soon haha)”
“Whenever I travel through the area I stop at this shop. Today there was a huge rainbow as I walked in. I like the selection of altering and replacement parts upstairs. Also they have skateboard gear; gotta love that!
Rad staff that are actually guides. They use the gear and go to the places.
Great place to have in town.”
“Great Products and Customer Service. A company that cares about their customers and stands behind their goods. I have been wearing HMK boots for many years and gloves for the last couple.”
“This was the best bow shop I've ever been to. The staff was very polite, helpful and very experienced. They really have an attention for details when tuning bows. Highly recommended.”
“I decided to learn to ski last year, and went in to Doug's with only a snowboarding background and the most basic knowledge of ski equipment. The guys in the shop were extremely knowledgeable, took their time explaining things to me without making me feel like a fool, and got me into a set of boots that fit me almost perfectly.
This year I had a hot spot on one foot and went back in to get it figured out, and they remembered me from last year! They were able to get some space punched out and had the boot ready for me the next day. I am extremely grateful their service and appreciate the wealth of knowledge they freely share. Thank you!”
“Update: customer service called me and took care of my problem.
This is a great example of taking a bad experience and making it into a good experience.
Original review: I've ordered with them for years but on my last order they didn't correct my invoice to reflect a coupon they offered. I notified them within 15 minutes of the order. Disappointing result for long time customer.”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“The level of service from this shop is nothing short of excellent. Placed my first order through the website not only did it ship same day but they even gave me a call regarding a question about my order. This shop really cares about there customers.”