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“If I could give 10 STARS I would! Since moving to the community January 2022, Ocean Shores Timberland Bank customer service has been BEYOND outstanding! Disabled husband with wife still working, getting by week to week watching every penny a bad actor somewhere tried to steal every thing from us. No, we are not part of the "elite entitled rich upperclass" paycheck to paycheck is more accurate. Timberland stepped up and handled this B.S. in 1 day! Thank you, sincerely, to the entire Team at Timberland.”
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“We moved to Washington a few years back and needed a local bank. Our boss suggested we try BOTP because he's been using them for years and says they're fantastic... they absolutely are! We have since moved all over the USA for work but have continued using BOTP as our primary bank. We had a couple of fraud charges and it was dealt with immediately. The local banks in Aberdeen/Ocean Shores are always super nice when we call and so is the customer service line. My only suggestion is the ability to lock/unlock your card from your app to stop your card being used unless you turn it "on".”