-
July 2023 by Kelly Questad
Would not recommend this place. Did a gel pedicure the color didn’t match the swatch that I picked and when I told the gentleman ( the owner) doing my nails he got all mad and started freaking out. Everyone was staring at us. It was really embarrassing. Then a women came over and even after I showed them it didn’t match just kept telling me I was wrong and didn’t even offer to fix it. The pedicure was expensive anyways and I left with a clear nail polish when I wanted pink… worst costumer service ever… I honestly cannot believe how rude they were. I will NEVER be back or recommend it to anyone. If you want to keep costumers you might want to learn how to treat your costumers…Service: Pedicure
-
July 2023 by Paul Lir
Dont go there , why ? Rude and disrespectful. Asked if i wanted color for a man pedicure? Didnt say that to the older caucasian man that came in with his wife. Pedicure was rushed and i wont be back . Asked a lady to hurry up and give $1 dollar slippers back . Hilarious ??
-
June 2023 by Susan
Horrible horrible owner. Called to see if there was a wait, he said no but kept asking what time. I said specifically that I WAS NOT making an appointment. Did not even get my name. Had the nerve to call me back to see where I was! Very rude and few not seem to get the concept of the way Americans set appointments or know to even speak respectively to others. I’ve been there before and they’ve done a good job, but they ask for tips and in cash. Too bad that I won’t be back now!
-
June 2023 by Vickie Anderson
I really like this salon. It's a small, family operated business. They seem to be busy a lot. You may need to call ahead and make a reservation.
-
May 2023 by Dee
I am so happy with Viva Nails and all the staff who work there! I had the best pedicure from Freddy who gave the best massage I’ve seriously ever had! Katy did my nails which were acrylic and introduced me to the Dip powder. I love them. She took her time as to not leave them too thick. I’ve had acrylic for well over 15 years and I’m sold on the Dip. I’m new to Richland and have tried 4 other salons since February. I’ve found my home at Viva Nails! So wonderful to finally find a nice salon with over the top nice staff! Thank you! See u in 2 weeks.Services: Nail painting
-
May 2023 by Lauren P
I go a few times a year to get my nails done for special occasions or to splurge with my friends on pedis. They are always very friendly (though they do want you to make an appointment so they can plan for staffing and prefer tips in cash if you can—as most nail salons do) and I’ve never had to wait more than 15 minutes for them to get us seated for pedis or started for manicures.The gel polish lasts FOREVER and they do a really beautiful job.I brought my daughter in once and their kids chatted with her while she got her nails painted. She still talks about how fun that was and how nice they were years later.Services: Nail painting
-
May 2023 by Erin J
Awesome job!!! Very clean and everything turned out fantastic. Had a little one with me and they were very gentle with herService: Pedicure
-
April 2023 by Kelly Harris
Worst ever from start to finish. Made an appointment. They picked the time. 2 pedis and a fill. Pedis were the worst Ive ever had aside from new pain you couldnt tell we had them. Paint still left on toes that were over painted. Instead of working on both of us so we would be finished at the same time, my fill for my nails wasnt started until noth of us were finished with our toes. Then my person got up in the middld of doing my nails to go deal with her child that was in the salon. Wait wait wait and poor service cost over $100 and the quality was just as poor as the rest of our experience. This was not their first try, but it is definitely their ladt chance. Will NEVER RETURNServices: Pedicure
-
February 2023 by Megon Kraftenberg
They took their time and did a really good job. They made the acrylic nails look natural. Other places I have gone use so much acrylic that it looks thick and unnatural.
-
November 2022 by Heather Harshman
Went in around 3pm for a fill. Not busy at all. Very friendly.The length and shape are exactly what I wanted. They all look even as well.Visit was quick but not rushed. She took her time and was efficient.I will be back!Service: Acrylic nails
-
September 2022 by Cheri Ellingsworth
Great experience. You relax in massage chair while they massage your legs and paint your toenails. They are all very nice, gentle and caring.
-
July 2022 by Rachelle F
I’ve been here three times for a pedicure in the last 4 months. The first two were okay, not amazing but it’s so close to my house that I went a third time. I am 8 months pregnant and my feet were a little swollen. The man was so rough and rushed taking off the gel polish that he grinded off skin until I said ow and pulled away. He was grinding and not even looking. The whole pedicure was basically like that. It seemed obvious he didn’t care that he was causing pain.I know there is just three of them and they are working hard. They over book and rush customers to try and accommodate.Service: Pedicures
-
July 2022 by Maria G
Rude and said they could do the design wanted and were upset when it was different and I asked them to change it. Took two hours on a full set....never again.Service: Acrylic nails
-
July 2022 by JJ Calzadillas
I come here once a month to get my pedicure done. My wife gets her nails and toes done also. Great service and fast. Price is typical with other salons.
-
May 2022 by Brooke Pieros
My friend recommended this place because she said their prices are low and nails always look good but I didn’t have a good experience either times I went. I would rather pay $5 more somewhere else. This was my second time here because I was happy with how they turned out the first time and with the price. Made an appointment at 1pm and didn’t start until 1:40pm. I completely understand this happens with businesses but they continually took in walkins here even though people kept showing up with appointments with only 3 people working. They rush nails to get to their next appointments which causes cuts and bleeding. The nails look good but I had three cuts and a deep cut in my thumb. Wouldn’t recommend.
