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February 2024 by Jacob Panagiotou
Troy and Mary are amazing! They work so hard to make sure your in and out fast! Troy is probably one of the best alignment specialists in central Washington and also takes the time to check out all your suspension components when your vehicle is on the rack! There honest about what needs to be done and that’s amazing! Highly recommend
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February 2024 by Rosendo Orozco
Very helpful and understandable personal.Been coming here for the past 6 years, alwals the same treatment!
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November 2023 by Ty Ship
Troy is so cool and willing to work with you in tight and confusing situations I was putting him through, I'm glad I was able to make it easy for him in the end and would definitely recommend to anyone even with a challenge lol sorry Troy.
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September 2023 by Meghan Donaghey
Friendly and fast service, would definitely recommend!
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June 2023 by Brandon Mingo
I come here because of how good they are. This is the first place I've ever been to that actually takes your vehicle for a test drive before and after alignment. I've brought in a 4x4 SUV to a lowered import that hit a curb really hard, and it feels like they perform miracles and I love that it's a husband and wife small local business. They will always be the place I recommend and use for alignments and suspension work. Truly a gem in the valley.Services: Steering & suspension repair
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April 2023 by 91LGCSS
My car has aftermarket coilovers, I brought it in to get the alignment done, and most of the numbers were out of spec on the sheet after the alignment. I was told that I wouldn't be able to get it back in spec due to the coilover suspension. When I started asking questions to the tech, it seemed to irritate him like I was questioning his ability, when I was really just asking questions to further my knowledge on the subject.A few weeks later I ended up taking it to Wenatchee Alignment and Brake, just around the corner, and got great customer service, and he got all of the numbers into factory spec. I would recommend going here personally.Service: Wheel alignment
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August 2022 by Kirby Miller
Troy and his family for the last few years have worked on numerous vehicles of mine. They have always gone above and beyond no matter what the condition of the truck. From brakes to bearings to a simple alignment, Troy has always done the best work with the best parts at a fair price. I would be a fool to ever use any other shop in the valley.Services: Steering & suspension repair
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July 2022 by Alberto Aramburo
Knowledgeable and honest. Got an alignment here after putting on coilovers on my car. Would definitely recommend.
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February 2022 by carl m
They did a great job on my lifted 2022 tundra. Got me in fast, drives perfect
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December 2021 by NESTA & NASETA :- JOURNEY WITH THE HALL'S
Super excellent professional service and advice from Troy, Mary and the Team. Need your car to be taken care of the right way...The Alignment Shop is the place to go.Services: Steering & suspension repair
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September 2021 by Eric Godfrey
I gave it a 2 star only cause I emailed them for a quote and never heard back from them?. but for any other experience I don't know
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September 2021 by Adrian P.
I took my car im for an alignment and they recommended a new part for slack in my steering wheel. I was hesitant to replace since a lot places like to upsell. But I got it looked at by my mechanic and said they were right. Thank you for being honest folks. Only down side was trying to set up an appointment, I had to call about 10 times before getting in. Busy folks.
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August 2021 by Erin Lemons
Finally people that know what they are doing at a affordable price.
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August 2021 by Tanner Scholten
Very quick, thorough, and professional. My car has some non-alignment related issues going on, and the tech gave me good insight to help me resolve that issue.
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July 2021 by Richard D.
I've tried alignments here twice. Possibly does ok for cars as that experience seems to still be working out. The last alignment was for a large SUV and it was a poor experience--seemed rushed to get the job done. The vehicle ended up with an over-torqued lug that snapped off and a cross-threaded lug and the alignment was way off. Had to get it realigned (at a different shop) about 3 months later. This shop also pointed out a bad suspension component that I'd been having symptoms of way before coming to The Alignment Shop. Wish they would have told me about this back then to prevent further tire wear. Anyway, not too happy since the service is mediocre and they rush their work.
