Performance Footwear and Outdoor Gear is Wenatchee's premium footwear store, known for its excellent and exceptional customer service and friendly, wonderful staff. The shop offers high quality products and carries quality clothing brands like Patagonia, KUHL, and Marmot, alongside hundreds of items like Hydroflask, Deuter packs, and hundreds of sock options. With over 4000 pairs of shoes in stock, including Hoka, the store fits every guest to find something that works. The staff provides great service, spending time explaining shoes, testing each pair, and analyzing walking stride. While prices are high, supporting this local business is considered worth the extra cost. The store stands behind its products, handling exchanges with care. Customers express loyalty and plan to shop there again, noting it is a great shop and a true pleasure for doing business.
Fantastic store and customer service! I only buy from them! Highly recommend!
March 2024
Excellent customer service. I bought some shoes 2 months ago, but wore them less than 7 times. They wore through in one spot. I no longer had the receipt. They let me exchange them and even reduced the price to what I paid for the previous pair. I'll by from them again.
November 2023
Helpful staff and a good selection of shoes, gear, and clothes.
