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July 2024 by Geoffrey Smigun
Brief rental experience with this storage facility. The initial experience was positive, but then it took an incredibly bizarre turn for the worse a few days later. If you fall out of grace with the property manager, you will be driven out of the facility without grace, explanation, or conversation. A misunderstood situation turned into an unhinged and vindictive mess. I tried being communicative and positive with the staff, and in return I got silence, avoidance, and harassment. I'm simply shocked by the behavior, and hope others don't experience what I had to endure.
(Update 2024-06-23) You are publicly alleging a client violated the rental agreement, a fallacious and ignorant statement, made worse by the fact that you have zero due process, you did not interact with the impacted client in any way before taking severe measures, and the property manager continually eludes to an ambiguous "management" entity while claiming ineptness at her management level in person. Additionally, your on-site manager disclosed and discussed the issue with other clients at the property, a clear violation of privacy as noted not only by me but by the other clients made uncomfortably privy to the issue. Lastly, you are free to contact me to discuss the matter further if you are truly interested in the circumstances and others' perspectives on this matter. I'll continue to update this review as future events transpire in the interest of keeping the review relevant so that others may make an educated decision when considering your facility for use.
Please remove or update the 5 Star rating you have on your website. I left that review the morning of the day your manager took initiative to change behavior and invert my experience with your company. A true shame. Your company managed to convert a profitable "Easy A" two week transition into a much shorter and less financially beneficial public mess. Congrats!
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May 2023 by Alicia Lindsey
Wish there were after hours restrooms..but very nice and clean
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April 2023 by Susan Schell-Dietsch
I found Lupe very professional and helpful. I recommend Ohme Road Storage to anyone who is looking for a storage unit facility. I appreciate the fact that this has an onsite manager. The security system is the best.
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October 2022 by Brenda
Cant be in after 10 and i work alot so everytime im getting locked in and takes corever fo find someone fo let me out
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June 2022 by Christy Gatewood
The rental process was so easy. Lupe was helpful and friendly. I'm impressed, already.
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November 2021 by Susan A.
I have been renting an over priced unit since august. The young lady who is always there has been nothing but rude and dismissive towards me since then, the lady time I was there after during a half hour to gather more belongings. She would not open the door. It was locked, the open sign was put and she was there. If you need to use the rest room when you're there during business hours.. forget about it. Just rude. I pay her wages... So there's the one star.
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November 2021 by Nic
Storage made easy! The office manager here actually cares about customer relations and professionalism.
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June 2021 by Richard Neel
Rented a large storage unit a few weeks ago. So far it's working out well!
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March 2021 by Rachel Evey
Office staff was very helpful and friendly. Easy access with unique code and personal lock on unit.
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February 2021 by Nicholas abel
Storage made easy! The office manager here actually cares about customer relations and professionalism.
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November 2019 by Harley Frederick
Great place nice staff.
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February 2019 by Brandon Heflin
Great rates and friendly staff. Plenty of options for storage.
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September 2018 by Derek Vanderfriend
Helpful staff and clean storage units. What more could you ask for from a storage place?
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August 2017 by Rueben T
Great staff
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October 2016 by Rueben Tapia
Great staff